Associate Regional Operations Support Lead

2 semanas atrás

São Paulo, São Paulo, Brasil MSD Tempo inteiro
Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation.

Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.


Responsibilities include, but are not limited to:
This role supports the ROSL and the Region Head in resource and performance management of the region

Among key responsibilities are:

  • PROCESS &

PERFORMANCE METRICS:
Supports tracking process and performance metrics.

Liaises with ROSL and HQ for global tools and reports, runs and develops reports for key stakeholders, ensures regional data is available and accurate in different systems and tools.

Special support for metrics including compliance metrics in different processes and systems supporting the region performance excellence. Works with country roles to evaluate and improve regional processes, KPIs and metrics.

  • VENDOR OVERSIGHT: Supports vendor oversight at regional level.
Coordinates and escalates issues with Global vendors to PSRM in HQ as needed to ensure company regional needs are met.

  • REGIONAL HEADCOUNT MANAGEMENT AND TRACKING: Coordinates and tracks headcount needs and distribution across region under the supervision of the ROSL and Region head and supports associated financial forecast.
  • REGIONAL PROJECT MANAGEMENT: Supports ROSL in leading, organizing, and implementing key regional projects or activities as designated or identified from ROSL, RRD, regional leadership team, or self identified problem remediation projects.
  • REGIONAL STRATEGY: Supports ROSL, RRD and Regional Leadership Team in management of strategies necessary for overall efficient operation of Region workforce and clinical research infrastructure.
Liaises with other global ROSL colleagues to assure process alignment when required.

  • COLLABORATION: Proactively collaborates with the regional LT, Monitoring Excellence, Regions operational excellence in different matters.
Collaborate and exchange with the other regions counterpart ensuring standard approaches.

Qualifications

  • Higher education in Life of Science or Physician.
  • Clinical research experience in pharmaceutical industry or CRO.
  • Fluent English.
We are a research-driven biopharmaceutical company.

Our mission is built on the simple premise that if we "follow the science" that great medicines can make a significant impact to our world.

We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.


Who we are


We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else.

For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.

Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.


What we look for


Imagine getting up in the morning for a job as important as helping to save and improve lives around the world.

Here, you have that opportunity.

You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time.

Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where per

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