487 Brand Quality Leader

Há 7 dias


Curitiba, Paraná, Brasil A PRIORI EXCELÊNCIA EM RECURSOS HUMANOS Tempo inteiro

Requisitos:

  • Bachelors Degree in a technical field (for example, as engineer or technologist); MASTERS PREFERED;
  • Strong knowledge in Diesel Engine;
  • Key Account management experience preferably in an international environment;
  • Some background in service technical matters with powertrain, truck, bus or parts business is very desirable;
  • Depth knowledge in Quality tools (mainly on Root cause analysis), Statistical analysis and Reliability;
  • Excellent written and verbal communication in English;
  • Strong problem solving skills and an analytical approach;
  • Lead and feel comfortable in working autonomously;
  • Communicative, personable and have a strong drive to succeed;
  • Be able to drive many parallel activities.

Atividades:

  • Represent GTT QCS to the Central Business Areas for issues related to product quality and reliability;
  • Receive and respond to MQRs from Central Business Areas;
  • Search, detect and quantify actively & preventively customer quality issues and prioritize for preinvestigation;
  • Perform preinvestigation of field quality issues in order to request and follow the introduction of proper solutions in a timely manner;
  • Actively search for rapid containment actions (can be recommend internal campaign);
  • Drive rapid field response (early field indicators, TMA followup and Warranty claims);
  • Recommend solving process (CPI,Q-PMR, Task Force, Red card, etc.);
  • Appoint QSP Leader when QSP process is recommended;
  • Actively support PME during the root cause analysis;
  • Followup of CPIs including check of effectiveness of solution and coordinate response;
  • Develop QCS KPI and monthly status report materials;
  • Recommend external campaign based on technical description and present at the External Campaign Committee;
  • Identify potential safety related issue upon field report / claim received and communicate to Safety Investigator;
  • Predict the quality levels in order to reach the targets of KPI identified for each sales region and report the results accordingly;
  • Contribute to long term quality roadmap;
  • Lead quick action teams (Tasks Forces and Red Cards) and Product Launch Teams within GTT (QAGs) if required.

Escolaridade Mínima:
Ensino Superior
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