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Product & Customer Insights Manager, Customer Experience and Business Trends
1 semana atrás
Are you passionate about identifying opportunities to enhance customer experience and driving business innovation? Amazon is seeking a detail-oriented individual to join our team.
In this role, you will have the chance to bring forward new ideas, influence senior stakeholders, and impact the future of Amazon customers. If you are a strategic thinker with a strong sense of commitment and creativity, we want you on our team
Key Job Responsibilities- Own and execute end-to-end analyses, including scoping, design, data collection, and presentation of results
- Deliver key insights in business, customer experience, and technology areas
- Use data-driven recommendations to enhance the customer experience
- Collaborate with stakeholders across different business units
- Work with senior leaders to develop products and services that benefit customers
About the Team
Our diverse team consists of various professionals dedicated to understanding and improving customer experience globally. We focus on developing innovative products and services that cater to different customer segments, driving business growth and customer satisfaction.
BASIC QUALIFICATIONS
- Experience in product management, marketing, business development, or technology
- Proficiency in SQL and statistical analysis tools
- Bachelor's degree or equivalent
- Experience in product delivery
- Strong written and verbal communication skills
- Proficiency in Portuguese, English, and Spanish
PREFERRED QUALIFICATIONS
- Experience influencing senior leadership with data-driven insights
- Background in consulting, technology, retail, or customer research
- Master's degree or equivalent
- Ability to collaborate across functional teams
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