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Customer Success Manager
3 meses atrás
Nós atendemos mais de 40 mil clientes em todo o território nacional e temos forte atuação em gestão e manutenção de frotas e benefícios.
Somos mais de mil colaboradores trabalhando pelo Brasil com o compromisso de servir nossos clientes, estabelecimentos e usuários com agilidade e profissionalismo, oferecendo tecnologia avançada em processamento de dados e atendimento personalizado.
Ter você no nosso time vale muito.Cadastre-se em nossas vagas /n Superior completo ou cursando Administração, Jornalismo, Gestão de Pessoas, Gestão RH, Relações Publicas, Serviço Social, Psicologia, Pedagogia e áreas correlata; Desejável experiência em Atendimento ao Cliente; Desejável experiência em CS ou CX; Desejável experiência com Vendas; Desejável Técnicas de Negociação e Retenção; Informática intermediária.
/n Educar e Engajar os clientes na usabilidade do produto ou Serviço; Manter o relacionamento da carteira, com profundo conhecimento de seu cliente; Apoiar em dúvidas e informações sobre produtos e Serviços; Propor soluções; Colher Feedback; Compreender a real necessidade do cliente e orientá-lo a ter sucesso no produto ou serviço contratado; Disponibilizar mecanismos de Entrega de Valor ao cliente; Usar abordagem relacional e consultiva; Analítico, atento e persuasivo para encontrar novas oportunidades de oferta para novos produtos e serviços (Up Sell e Cross Sell); Negociações comerciais.