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Parts Center Jr. Analyst

3 meses atrás


São Paulo, São Paulo, Brasil Johnson Controls Tempo inteiro

Parts Center Jr

Analyst:


Resumo das principais responsabilidades**:

  • Atendimento dos processos e políticas da Johnson Controls
  • Hitachi;
  • Criação de ticket para Cadastro de Novos Clientes e Reativação;
  • Abertura de WF para análise, revalidação ou concessão de limite de crédito para clientes;
  • Solicitação e acompanhamento dos cadastros de novos itens;
  • Inclusão e Manutenção das Ordens de Venda de Parts (Site, Proposta WQT, LPPS, Contratual, Cortesia/Concessão e Garantia);
  • Gestão da carteira de pedidos: envio de order confirmation atualizado, informação de prazo, solicitação de antecipação/escalation, atendimento às restrições dos clientes, envio para faturamento;
  • Responsável pelo processo de devolução ou recusa de NF's (Aviso de Lançamento)
  • Inadimplência: apoio ao financeiro mantendo os contatos de clientes atualizados, apoiar com a cobrança de títulos vencidos quando aplicável;
  • Envio de NFs e boletos (Obs: O envio de boletos teoricamente é automático, mas muitos clientes alegam não receber);
  • Solicitações de coleta de NFs para clientes FOB, acompanhamento das entregas CIF.

Requisitos:

Escolaridade:
Superior completo em áreas correlatas

Requisitos necessários**:

  • Conhecimento desejável em análise de orçamentos para área de vendas ou serviços;
  • Conhecimento em rotinas administrativas e atendimento ao cliente;

Habilidades:

  • Conhecimento em Pacote Office Intermediário

Local de Trabalho:
Vaga Remota

Horário de trabalho:08:30h às 17:30h (Segunda à Sexta
- feira)