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Ces Program Manager

3 meses atrás

São Paulo, São Paulo, Brasil Gi Group Brazil Tempo inteiro

Cargo:

COORDENADOR DE PROJETOS EM EXPERIÊNCIA AO CLIENTE

Local:

SÃO PAULO - SP

Foco Principal:

Atuará como Gerente de Programa da Organização CES (experiência do cliente) para melhorar e implantar novos processos.

Principais Responsibilidades:

  • Organização de vários programas e atividades para melhorar KPI e processos do CES;
  • Implantar projetos e programas para operações CES;
  • Identificar oportunidades e trabalhar em estreita colaboração com os point focal de determinadas áreas para melhorar as operações do CES;
  • Trabalhar em colaboração com a Organização na experiência do cliente para apoiar novos projetos e programas;
  • Gerenciar os riscos e planos de contingência de um programa ou projeto;
  • Comunicação comas principais partes interessadas e PMOs;
  • Gerenciando as interdependências entre projetos.

Fatores Imprescindíveis:

  • Experiência necessária em gerenciamento de projetos e gestão de mudanças;
  • Conhecimento da Metodologia Agil Scrumm, Kanban ou outras;
  • Vivência com Dashboards / Gestão por Indicadores e relatórios;
  • Inglês para documentação e apresentação intermediário (leitura, escrita e conversação);
  • Excel intermediario;
  • Superior completa áreas:
Administração, Engenharia ou formação em projeto;

  • Pòs graduação,MBA, especialização ou cursos com certificação de projetos ou programas.

Fatores Desejáveis:

  • Ter atuado em projetos na área de eletrônica ou tecnologia;
  • Gerenciar vários projetos simultaneamente e trabalhar com prazos apertados;
  • Ter atuado em projetos globais.

Fatores Comportamentais:


Atenção aos Detalhes | Capacidade de Análise | Capacidade de Negociação |Colaborativo | Comunicação oral e escrita | Dinamismo | Organização | Relacionamento Interpessoal | Resolução de Problemas | Senso de Urgência | Trabalho em equipe.


Outras Informações:

Local de Trabalho:

São Paulo - SP

Vaga:
CLT - Efetivo

Formato de Trabalho:
Hibrido (1 ou 2X home office, demais dias presencial)

Horário de Trabalho:
Segunda à sexta-feira 09h00 as 18h00.

Remuneração:

R$ À combinar + Benefícios (Ajuda de custo R$ 350,00 ao mês, Assistência médica e odontológica, seguro de vida, transporte, vale refeição de R$ 40,00 ao dia).