Head of Product, Delivery, and Design

2 semanas atrás

Palhoça, Santa Catarina, Brasil ArcTouch Tempo inteiro

WANTED - thinkers, builders, and dreamers:

We're ArcTouch, and for over a decade, we've been creating lovable apps, websites, and more for world-leading companies like Walmart, Disney, Audi, 3M, and many more.

Since launching our first app in 2009, we've followed these core principles for success:

  • Create lovable apps and connected experiences, the perfect blend of something that's both useful and delightful
  • Help our clients become champions because longterm partnerships matter
  • Treat every app like it's our own, even if our name isn't on it
  • Stand behind everything we build with a Forever Warranty but, most of all, to be a software consulting company that people trust.
If you're passionate about technology and building great products, we want you to join us

Roles Expectations:

General:

  • Manage a department composed of the Delivery, Product, and Design teams.
  • Work closely with directors and executives, ensuring a solid connection between ArcTouch's broad initiatives and department needs.
  • Synthesis and execution of broad executive directives and inititiatives.
  • Collaborate on the department's strategy and own its execution.
  • Be responsible for measuring, tracking, and maintaining a worldclass level of client satisfaction as measured by NPS.
  • Partner with heads of other departments to ensure project teams operate cohesively and with a laser focus on the client needs.
  • Grow the department according to the business needs working in close partnership with the PeopleOps team on the People Development and Talent Acquisition front.

Business Development and Sales Assistance:

  • Join or occasionally lead business development and sales calls, being able to speak confidently about ArcTouch capabilities.
  • Collaborate and occasionally lead estimates and proposals, ensuring expectations alignment with Sales and Senior Leadership teams.
  • Partner with other stakeholders to identify major tech/product trends within inbound leads that align with company goals to feed into the business strategies.
  • Interface directly with key client stakeholders as both an escalation point and as the ultimate owner of client success

Resource Management:

  • Collaborate with the resource management team and other department heads, ensuring a holistic and pragmatic view to building the best team for client engagements.
  • Work closely with Account Managers, other Heads of Departments, and Managers to ensure the teams deliver the highest quality work to the clients.
  • Be accountable for their department utilization and staff availability, aligning priorities with executives, PeopleOps, and resource management.

People Management Responsibilities:

  • Manage a multidisciplinary team of Managers, being coresponsible for their work and results.
  • Be responsible for the department Manager's career journey.
  • Be a role model and inspiration regarding the company culture and values, and ensure the department Managers and their direct reports alignment.
  • Ensure the company programs are well executed by the Managers under their structure, providing an environment of growth and opportunities for their people.
  • Consolidate information regarding individuals' performance with the department Managers and make decisions regarding promotions and raises, as well as performance improvement plans.
  • Act as a genuinely inclusive leader, creating a safe environment and ensuring the department staff feels heard and comfortable sharing their thoughts, challenging ideas, and being themselves.
  • Work with the Managers and People Ops, gathering inputs and information to drive and improve the recruitment process.
Help build ArcTouch external image by focusing on talent attraction and engaging the department on employer branding activities.

Benefits
Health, dental and life insurances

Mental Health Program:
monthly therapy sessions and regular mental health talks
Meal allowance
Transportation allowance
Gympass partnership
SESC partnership
Extended maternity, paternity and adopting Leaves

Flexible benefits:
choose the ones that best fits your current needs - wellness, courses, events, child care and much more
Flexible hours

  • ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability, or veteran status._
Come join us

  • Senior Product Designer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil ArcTouch Tempo inteiro

    WANTED - thinkers, builders and dreamersWe're ArcTouch, and for over a decade we've been creating lovable apps, websites, and more for world-leading companies like Walmart, Disney, Audi, 3M, and many more.Since launching our first app in 2009, we've followed these core principles for success: Create lovable apps, the perfect blend of something that's both...

  • Senior Product Manager

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil ArcTouch Tempo inteiro

    WANTED:Thinkers, Builders & Dreamers:For over 15 years ArcTouch has created lovable apps, websites, and connected experiences for world-leading companies like Walmart, Disney, Audi, and 3M.Since launching our first app in 2009, we've followed these core beliefs:Create lovable products, the perfect blend of something useful and delightful that forges...

  • Head of Customer Success

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Infraspeak Tempo inteiro

    Infraspeak - Dawn of a New Era**Our vision for intelligence, together with an ever-ending search for personalization, makes Infraspeak a unique Intelligent Maintenance Management Platform (IMMP) that helps thousands of teams every day.We make our customers' life much easier. They can do more with their current resources; they deliver what's expected from...

  • Head of Digital Business

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil The Bridge Social Tempo inteiro

    Nosso cliente é líder no varejo de revestimentos e está em busca de um(a) Head of Digital Business:O Head de Digital Business é um perfil conectado diretamente no board, com habilidades sócio-políticas, cabeça e entrega orientada a negócios, foco em growth, modelagem e posicionamento no mercado.Responsabilidades e atribuições Capacidade de liderar...

  • Senior Product Manager talent Pool

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil ArcTouch Tempo inteiro

    WANTED:Thinkers, Builders & Dreamers:For over 15 years ArcTouch has created lovable apps, websites, and connected experiences for world-leading companies like Walmart, Disney, Audi, and 3M.Since launching our first app in 2009, we've followed these core beliefs:Create lovable products, the perfect blend of something useful and delightful that forges...

  • Video Editor and Motion Designer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil DudaMobile Tempo inteiro

    Video Editor and Motion Designer: Florianópolis, BrazilA DAY IN THE LIFE OFDuda is looking for an outstanding Video Editor to join our fast-growing global design guild in Florianopolis, Brazil. This is a unique opportunity to join a successful, dynamic team of professionals and work with cutting-edge technologies and brand. As a video editor, you'll work...

  • Senior Marketing Motion Designer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Duda Tempo inteiro

    Senior Marketing Motion Designer: Florianópolis, Santa Catarina, BrazilWHO WE ARE LOOKING FOR:Duda is seeking an exceptional Senior Marketing Motion Designer to join our fast-growing design team in Florianópolis, Brazil. This is a unique opportunity to be part of a dynamic team of professionals working with cutting-edge technologies and a prominent brand....

  • Software Developer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil GE Renewable Energy Tempo inteiro

    Join the innovative Grid Automation development team We are creating the building blocks to enable digital transformation in the power grid, focused on signal digitization, protection and monitoringEssential Responsibilities:Are you ready to be responsible for day-to-day execution of various product-line based programs, multi-functional coordination within...

  • Sr R&d Program Manager

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil GE Renewable Energy Tempo inteiro

    Job Description Summary: Reporting to the R&D Leader of Real Time Controllers, the engineering manager is leader & representative of product across product teams, outside company and responsible for leading program management activities on Reason family product devices.Responsibility spans the product life cycle, project planning, resource loading, and...

  • Software Architect

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil McFadyen Digital Tempo inteiro

    Company DescriptionMcFadyen Digital is a global Digital Commerce Agency with a 30-year history of innovation for more than 250 of the world's top brands. We deliver digital commerce, marketplace, digital marketing, and user experience services from our offices in North America, South America, and India. Across all practices, we help our clients reach their...

  • Estágio em Design

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil ESSS Tempo inteiro

    Se você se identifica com a área de Marketing, possui um perfil criativo e busca uma empresa onde possa compartilhar ideias, conquistas e se desenvolver pessoal e profissionalmente, venha trabalhar conosco. Estamos com oportunidades em aberto para Estágio em Design (Marketing) em Florianópolis-SC.Para essa posição seus principais desafios serão:...

  • Senior Backend Developer at Lawnstarter

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Ubiminds Tempo inteiro

    Senior Backend Developer - LawnStarterInfo on the Senior Full Stack Developer roleWant to get to the next step in your international career? We can support youUbiminds is a GPTW certified, people first company that partners with American software product companies to scale their development footprint. Ubi custom-curates Brazilian top 5% talent for their...

  • Senior Full Stack Developer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil ArcTouch Tempo inteiro

    WANTED:Thinkers, Builders & Dreamers:For over 15 years ArcTouch has created lovable apps, websites, and connected experiences for world-leading companies like Walmart, Disney, Audi, and 3M.Since launching our first app in 2009, we've followed these core beliefs:Create lovable products, the perfect blend of something useful and delightful that forges...

  • Web Engineering Manager

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil ArcTouch Tempo inteiro

    WANTED:Thinkers, Builders & Dreamers:For over 15 years ArcTouch has created lovable apps, websites, and connected experiences for world-leading companies like Walmart, Disney, Audi, and 3M.Since launching our first app in 2009, we've followed these core beliefs:Create lovable products, the perfect blend of something useful and delightful that forges...

  • Delivery Driver- Nj

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil CantuStore Tempo inteiro

    A CantuStore procura por Delivery Driver em Hackensack, New Jersey.Responda "sim" ou "não" para as perguntas abaixo e veja o quanto você se identifica com este time de acelerados:Sou realizador?Sou obcecado pelo cliente?Gosto de ser desafiado pelo futuro?Sempre me mantenho atento ao outro?Se você respondeu sim para a maioria das perguntas, queremos você...

  • Programador de Software Backend Pleno

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Thomson Reuters Tempo inteiro

    Scope Delivers technical solutions for a single product and/or participates in complex projects May lead and be accountable for straightforward projects that are not complex in nature Operates with a moderate level of guidance and directionSphere of Influence Immediate project or QA/Software Development Engineer team Engages with crossfunctional teams to...

  • Tax and Litigation Analyst

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Statkraft Tempo inteiro

    Company DescriptionStatkraft has been making clean energy possible for over a century. That's what we offer. 125 years of unrivalled expertise in supplying the world with what it needs most. We envision a world that runs entirely on renewable energy. Because in the fight against climate change, we don't see renewable energy as part of the solution - we...

  • UX/UI Designer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Duda Tempo inteiro

    WHO WE ARE LOOKING FOR:Duda is looking for an outstanding UI Designer to join our design studio team.Duda is a leading responsive website builder for digital marketing agencies, SaaS companies, hosting companies, online directories, and all web professionals who serve small businesses. Focusing on speeding up the site-building process and providing...

  • Professional Audio Electronics Technical Support

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Antelope Audio Tempo inteiro

    Antelope Audio is a well-established, hi-end audio hardware and software manufacturer. We are one of the leaders in our industry and we develop and sell our products worldwide. At Antelope Audio we are dedicated to helping people achieve high-definition sound both in the recording studio and home environment. Distinguished by performance, innovation and...

  • Product Designer

    2 semanas atrás

    Palhoça, Santa Catarina, Brasil Datarisk Tempo inteiro

    Principais atividades: Atuar com todo o ciclo de vida de produto: descoberta, definição, criação e validação de problemas e soluções; Auxiliar na condução de processos de ideação, testando e validando hipóteses de protótipos de alta/baixa fidelidade; Manter contato próximo com usuários e clientes, mapeando necessidades e oportunidades de...