Partner Lifecycle Senior Analyst

Apply now for a career that puts wellbeing first

GET TO KNOW US

Wellhub (formerly Gympass*) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.*Big news: Gympass is now Wellhub
We are thrilled to announce our rebranding as Wellhub, marking a significant milestone in our journey. This transformation reflects our evolution from a "pass for gyms" to a comprehensive employee wellbeing solution. With our refreshed identity, we are poised to embark on an exciting new chapter of growth and expansion. We are elevating our offerings, including a completely new app experience and an expanded network of wellbeing partners. Learn more about it here.

THE OPPORTUNITY

We are hiring a PARTNER LIFECYCLE SR ANALYST for our PARTNERS team

You will be part of the Partner Success department globally, focusing on developing the relationship strategy agenda for partnerships at Wellhub.
With a partner-centric focus, we optimize every touchpoint to deliver personalized messaging and tailored initiatives. Globally, we enable regional work and ensure consistency by identifying technical and operational opportunities and leading global standardization.
Our skills encompass analytical proficiency, execution prowess, strategic thinking, local relevance, and effective communication. Our team excels in:

• Understanding partner journeys
  
• Establishing global standards
  
• Influencing teams to improve the partner experience
  
• Designing initiatives to drive partner satisfaction, retention, and growth
  
• Identifying opportunities
  
• Fostering cross-functional collaboration
  

YOUR IMPACT

• Design + Deliver Engagement Initiatives: Manages the creation of assets if needed, including CTA, visuals, and copy, maintaining consistency across channels and following partner marketing (and company) best practices. Be hands-on using existing templates to develop marketing creatives with drag-and-drop tools like Canva.
  
• Frameworks Development: Is the main point of contact for Partner Success regional teams for the development of comprehensive CRM/Engagement Frameworks aimed at enhancing partner engagement, satisfaction, and loyalty.
  
• Execute and Lead Global Initiatives: Point of contact for global initiatives related to digital relationships with Partner Success, Partner Sales, Partner Marketing, PD and other stakeholders.
  
• Global and Regional Experimentation: Skill in designing and proposing global tests/campaigns for regional adoption, balancing a global perspective with an understanding of regional nuances.
  
• Data-Driven Decision-Making: Apply analytical skills to identify opportunities and make data-driven decisions. Analyze and identify global opportunities through macro trends using product & market data.
  
• Cross-Functional Collaboration: Work in partnership with Partner Success and Partner Marketing to educate the team and document new campaign templates; has relevant communication skills to build documentation comprehensively, for stakeholders outside the partnership structure.
  
• Innovation and Problem-Solving: Find innovative ways to address challenges and blockers. Apply strong experimentation skills, testing and validating hypotheses locally and identifying opportunities to scale globally. Support global partner research, a point of contact for the UX Research team.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• Digital Marketing & Execution: You are the go-to expert for digital marketing strategies, adeptly crafting tailored programs across diverse channels. Your commitment to continuous learning ensures your strategies remain cutting-edge, while your flawless execution and meticulous attention to detail drive maximum results.
• Analytical & Project Management: With a data-driven mindset and exceptional project management skills, you optimize strategies and deliver projects on time and within scope, even with limited information. Your organizational prowess enables you to manage multiple projects simultaneously while adhering to best practices.
• Experimentation & Creative Vision: Embracing experimentation and proactive documentation of insights, you drive innovation by challenging the status quo with fresh ideas. Your creative vision pushes boundaries, testing new messaging and strategies to deliver impactful results while fostering collaboration and alignment across teams.
• Communication, Collaboration, & Autonomy: Excelling in conveying messages effectively and fostering collaboration at all levels, you build trust effortlessly and support stakeholders, ensuring consistent delivery of high-quality work. With adept prioritization skills, you autonomously meet deadlines, drive results, and seek avenues for value addition.
• Problem-Solving & Continuous Improvement: Your strength lies in identifying and solving problems, driving continuous improvement through collaboration and data-driven insights. Guided by informed decision-making, you prioritize effectively to achieve overarching goals, pushing boundaries and delivering impactful results.
• Advanced proficiency in English (written and verbal).

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in marketing and CRMare mandatory requirements.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: For most, this will be a hybrid office structure but can vary depending on the needs of the role and employee preferences. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world You'll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day. Find more info on our careers page

And to get a glimpse of Life at Wellhub... Follow us on Instagram @lifeatwellhub and LinkedIn

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos.

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