Team Lead, SAP ISU-Device Mgmt
2 semanas atrás
Welcome to Rimini Street
, is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce, and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth.
With nearly 5000 clients served to date, we are the largest independent, full-stack ERP support and services company. Organizations who rely on our 24/7/365 support services range from progressive financial and manufacturing companies to mission-critical government agencies.
Our support quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a and for community service efforts via the .
With more than 1,800 team members in 23 countries, we're a global community guided by our purpose to provide equal access to technology. Fueled by our core values: company, clients, colleagues, and community, we're committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry.
, is a fast-growing global leader delivering unified software support and services. We empower licensees of Oracle, SAP, IBM, Microsoft, Salesforce, and other cloud and locally hosted enterprise software to extract more value from their investments, advance innovation, create competitive advantage, and fuel growth.
With nearly 5000 clients served to date, we are the largest independent, full-stack ERP support and services company. Organizations who rely on our 24/7/365 support services range from progressive financial and manufacturing companies to mission-critical government agencies.
Our support quality and level of expertise consistently earn us best-in-class customer satisfaction ratings. Our people have earned Rimini Street multiple industry awards for exceptional work quality and customer service. We are proud to be recognized around the world as a and for community service efforts via the .
With more than 1,800 team members in 23 countries, we're a global community guided by our purpose to provide equal access to technology. Fueled by our core values: company, clients, colleagues, and community, we're committed to creating a culture that nurtures and rewards a growth mindset in an environment where our people are encouraged to dream big and boldly shape the industry.
We are actively seeking a Team Lead, SAP ISU-Device Mgmt resident in Campinas, Brazil.
Position Summary
The role of the Team Lead, SAP ISU-Device Management is to provide exceptional remote-based team leadership and application support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients. The role of the Team Lead, SAP ISU-Device Management requires the expertise and skills to manage a small team of support engineers in their day-to-day application support activities; perform hands on application support; diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments. The successful candidate will have prior Team Leadership or management experience and have a deep understanding of the SAP ISU Device Management.
Experience
10+ years relevant SAP experience particularly with SAP IS-U DM modules. 5+ years direct support of application end-users in a corporate environment 5+ years Team Lead experience in a dynamic work environment. Should understand different business process in of Utility Industry (Regulated and Deregulated) Strong hands-on experience on IS-Utility Device management concept's: Business & Technical Master Data setup Register relations, POD, Device replacement in deregulated market. Regional structure, MRU, and Portion Should have worked in IDE framework. Meter Reading and Profile Values validation and upload Device Procurement & Characteristics, Samplings/Inspections Installation/Removal/Replacement, Meter Reading (order creation, download, upload, validation & estimation), Device Categories, Device Groups, Register Groups, Winding Groups, CT / PT etc. Understanding the regulatory requirements, competitive market requirements, intercompany Market transactions in a deregulated environment and regulated market. SAP EDM knowledge on interval meters, flow of interval meter data till its billing RTP configuration, TOU configuration, Replacement Value Configuration, Profiles. Should be capable to help and design an SAP landscape for implementation. Configuration skill for profiles and RTM settlement with Aggregate billing/Grid billing. Integration of SAP DM with Billing, AMI, and Smart Grid Skill to handle 3rd Party tool: Meter Data Management tools and Address validation system. Integration of CS with DM: Service order, Meter test result, mobile upload Knowledge of Energy settlement and Energy Audit will be desired. Functional testing of requirements and debugging of codes Knowledge of IS-U integration with MM and PM and WM(Basic) Must have IS-U Device Management Configuration experience. Should have good communication and customer facing skill.Skills
Superb trouble-shooting skills and tenacity in problem solving. Passionate focus on customer support and the ability to build long term, successful working relationships with Clients. Strong knowledge of key application functionality, tables, and relationships Deep knowledge of SAP customization/extension methodologies Excellent interpersonal, presentation and communication skills – verbal & written. Attention to detail and the ability to learn quickly. Extreme focus on Client satisfaction Demonstrated ability to work independently and as part of a team. Ability to work calmly and professionally in high pressure situations. Ability to work calmly and professionally in high pressure situations. ITIL Certification Agile MethodologyPreferred Qualifications
The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC - CCS) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology. Knowledge of any Country Specific Solutions would be an advantage. Experience with localizations and global implementations would be an advantage.Education
Bachelor's Degree in computer science or related field or equivalent experienceWhy Rimini Street?
We are looking for talented, passionate people to help us build our future at . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
CompanyWe dream big and innovate boldly. ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.Accelerating Company Growth
Nasdaq-listed under ticker symbol since October 2017 Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies Over 1,800 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ;Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
CompanyWe dream big and innovate boldly. ColleaguesWe work with extraordinary people who create a culture of mutual respect and collaboration. ClientsWe relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.Accelerating Company Growth
Nasdaq-listed under ticker symbol since October 2017 Over 4,900 signed clients, including over 180 of the Fortune 500 and Global 100 companies Over 1,800 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ;Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
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