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Agency Lead

3 meses atrás

São Paulo, São Paulo, Brasil Randstad Brasil Tempo inteiro

Multinacional americana líder global em soluções de tecnologia busca através da Randstad um Agency Lead - temporário 6 a 9 meses.

Desafio
Auxiliar no desenvolvimento da estratégia de clientes e produtos com múltiplas abordagens, possibilitando oportunidades de curto e longo prazo.

Identificar e recomendar novos processos, procedimentos e métodos para a estratégia de adoção de produtos, com visão de futuro para antecipar e abordar necessidades futuras por meio de parcerias e colaboração com parceiros/interessados regionais.

Navegar em um conjunto diversificado de clientes de múltiplos setores/segmentos, modificando a abordagem para atender às necessidades únicas.

Influenciar e construir relacionamentos em várias equipes e funções para atender às necessidades do cliente em relação aos produtos e fechar negócios, oferecendo uma solução coesa aos clientes.

Utilizar relacionamentos sólidos, internos e externos, oferecendo suporte e direção aos membros da equipe.
Contribuir para relacionamentos primários com clientes, atuando como especialista em produtos para clientes/agências. Fornecer feedback às equipes de produtos.
Apoiar relacionamentos interfuncionais para impulsionar a adoção de produtos.
Estabelecer metas e objetivos claros de adoção de produtos em várias equipes adjacentes.
Utilizar conhecimento abrangente da indústria ou vertical suportada e desenvolvimentos de produtos do cliente. Exercer conhecimento abrangente na tradução de modelos/necessidades comerciais do cliente em oportunidades de adoção de produtos.

Começar a se tornar um líder de pensamento de produtos do cliente e do cenário competitivo por meio de projetos desafiadores.

Principais atividades

Utilizar conhecimento do produto e do domínio para conduzir responsabilidades de ponta a ponta para projetos de clientes relacionados à área de produtos (por exemplo, projetar e realizar workshops ou apresentações para clientes, identificar oportunidades de crescimento, resolver desafios de produtos) para um ou mais clientes para aumentar a adoção de produtos.

Realizar atividades de ativação de produtos (por exemplo, interagir com a comunidade de produtos, educar vendedores sobre novos produtos e versões beta, construir inteligência competitiva no mercado) em escala, interna e externamente.

Impulsionar o trabalho de impacto do cliente com os clientes para implementar recursos e soluções de acordo com seus CBO's.

Balancear prioridades de setor/pod/clientes com áreas de produtos empresariais.
Ser responsável pelo escopo de iniciativas relacionadas a produtos definidas nos planos de negócios de vendas gerais.

Identificar e recomendar soluções escaláveis para impulsionar melhorias contínuas na estratégia do cliente, escalando/solicitando contribuições de líderes mais seniores quando apropriado.

Habilidades Obrigatórias
Bacharelado em Marketing ou área relacionada
Inglês avançado ou fluente
Habilidades consultivas
Conversas com clientes
Pesquisa de clientes
Análise e relatórios baseados em dados
Conhecimento de áreas de produtos e tendências-chave associadas a essas áreas de produtos.
Conhecimento da indústria Influenciar outras pessoas
Estratégia de gerenciamento de operações
Gestão de oportunidades e pipeline Habilidades de persuasão
Estratégia e técnicas de vendas/parceria
Liderança situacional

Posição temporária 6 a 9 meses.
Atuação híbrida em São Paulo - Faria Lima.