Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

Validation of the commercial clauses contained in the service contracts, verifying if they match the technical-commercial proposal prepared by the company. Registration of Service Contracts in the company's operating system, as well as any revisions thereof, in accordance with active internal procedures. Organization and maintenance of documentation and records for internal and external audits. Direct interface with internal and external customers, establishing a professional and partnership relationship for the smooth running of the entire contract.

Key Responsibilities:

Review of customer order or contract to verify compliance with the terms and conditions of proposals issued and RA's internal controls. Registration, monitoring, and review of Service Contracts in the ERP system. Monitoring and control of Service Contract billing. Collect and analyze supporting documentation for closing specific contracts in the system, according to the process defined in the RA internal controls. Validate order entry and revenue recognition reports (Orders and Shipments). Be aware of the BU's revenue recognition planning (Shipments Forecast) and support the Delivery team in achieving the expected results. Alert in advance of risks that could affect recognition and monitor the backlog. Upload and monitoring of measurement bulletins on direct customer portals. Support in the purchase requisition creation process (shopping cart) maintaining interaction with the GEC and purchasing team. Request for credit notes. Interface with Sales, Finance, Proposals, Tax and Controllership areas. Interface with Distributors and direct customers, regarding service billing and other administrative topics.

Skills, Knowledge, Experience and Education:

Bachelor's degree in administration, Industrial Engineering, or equivalent knowledge ERP Knowledge SAP Intermediate level of English Two or more years of related experience (desired)

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