Customer Service Representative

Há 7 dias

São Paulo, São Paulo, Brasil Danfoss Tempo inteiro

Requisition ID:
Job Location(s): Guaratingueta, BRDanfoss is looking for an enthusiastic Representative Customer Service.

If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so.

The ideal profile will be responsible for answering routine questions and issues about products or services from customers. Able to effectively resolve inquiries or escalate concerns in a timely fashion. Frequently escalates more complex custom complaints to more senior customer service representatives.

Local of the position:
Guaratinguetá

Responsibilities:

Responsibilities for this position include, but are not limited to, the following.

  • Analyze customer needs received through EDI or other communication methods, input sales orders into ERP system in order to accomplish with delivery promised dates
  • Collaborate with yearly physical inventory activities, through input of results into the system
  • Provide support to the organization and customers, through involvement in meetings, writing communications, to guide, clarify doubts related with customer interfaces
  • Prepare and analyze reports and spreadsheets to provide data and reports requested to support the business and respond to customers and upper management
  • Access and monitor customer web portals to check information related with current performance and address to proper responsible in the organization all issues found.
  • Visit customers to address issues related with scheduling, communication systems, performance improvement, etc.

Background & Skills:

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making.

We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.


  • Graduation in Administration or related fields
  • Experience in ERP transactions related with order entry, customer database, invoicing.
  • Knowledge in MFGPro would be a plus
  • Ability to establish and keep strong relationship with customer representatives, keeping sympathetic and calm communication even under stressful conditions.
  • Excellent communication skills in Portuguese (writing and conversation). English and Spanish command as a plus.

Danfoss - Engineering Tomorrow:


At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow.

No transformation has ever been started without a group of passionate, dedicated and empowered people.

We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business.

To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are.

It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

  • Customer Service Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil Rakuten Travel Xchange Tempo inteiro

    Customer Service RepresentativeAs a customer service representative, you will be the front line of support for our clients and suppliers, ensuring their concerns are promptly addressed and resolved with a sense of urgency. We are seeking a customer service representative who places a high value on customer satisfaction and retention. This role requires...

  • Representative - Customer Service

    Há 7 dias

    São Paulo, São Paulo, Brasil Wesco Tempo inteiro

    As a Representative Customer Service, you will respond to customer inquiries by telephone, e mail and/or walk ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...

  • Customer Service Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil Binance Tempo inteiro

    Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced, mission-driven organization where opportunities to learn...

  • Customer Service Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil Humanity Tempo inteiro

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Customer Service Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil Sportyjob Tempo inteiro

    Team for Career Site Customer ServiceIn short As an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and...

  • Customer Service Representative

    4 semanas atrás

    São Paulo, São Paulo, Brasil On Tempo inteiro

    Team for Career SiteCustomer ServiceIn shortAs an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and...

  • Customer Service Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil On Tempo inteiro

    Team for Career SiteCustomer ServiceIn shortAs an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and...

  • Customer Service Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil On Tempo inteiro

    Job DetailsAs an On Customer Service Representative with a focus on DTC (we call them Happiness Deliverers), your number one job is to ensure On customers are happy Part of your goal is to help us become the best sports retailer in the industry. You will be the first point of contact for our direct webshop customers and responsible for inquiries via phone...

  • Customer Service and Sales Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil Tidy Hands Cleaners Tempo inteiro

    Tidy Hands Cleaners is looking for Customer Service And Sales Representative.The Role You will be responsible for :Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and...

  • Jr. Customer Service Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil INEOS Styrolution America LLC Tempo inteiro

    Job Opportunity:JrCustomer Service Representative:Brazil:INEOS Styrolution do Brasil Polimeros Ltda:We Have Great ChemistryWe believe diversity is perceiving difference; inclusion is valuing it. Without inclusion, we cannot unlock the value that diversity has to offer. Everyone has a seat at our company table. Our employees bring their unique selves to work...

  • Customer Support Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil Astropay Tempo inteiro

    Primary Responsibilities & Expectations: As a Customer Support Representative at AstroPay, you will be at the forefront of our customer interactions, providing timely first assistance to our users via email and chat.Your role is instrumental in addressing user inquiries, troubleshooting issues, and enhancing our platform's user satisfaction. The ideal...

  • Client Service Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil ICBC Tempo inteiro

    At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future. If you wantto make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to bepart of a talented, diverse and inclusive team that is driven to serve its customers and community. You...

  • Customer Success Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil EFRH- Recursos Humanos Tempo inteiro

    Procuramos Engenheiros Agrônomos para se juntarem à nossa equipe comercial como Customer Success RepresentativePrincipais responsabilidades da função: Identificar oportunidades de vendas, upsell. Analise o nível de satisfação. Colaboração com vendas, produto e outras equipes internas para garantir a renovação do cliente Realizar treinamentos...

  • Customer Success Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil Auravant Tempo inteiro

    Descripción del puesto:Procuramos Engenheiros Agrônomos para se juntarem à nossa equipe comercial como Customer Success RepresentativePrincipais responsabilidades da função: Identificar oportunidades de vendas, upsell. Analise o nível de satisfação. Colaboração com vendas, produto e outras equipes internas para garantir a renovação do cliente...

  • Customer Service Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil Essity Tempo inteiro

    Analista de Customer Service:Buscamos profissionais que incorporam nossos valores, que não têm medo de desafios, buscam inovar, experimentar e progredir rapidamente. Estamos sempre procurando maneiras de melhorar nossos produtos e a nós mesmos. Se é você, adoraríamos conversar.Juntos, estamos melhorando vidas, todos os dias.Sobre o papelO Analista de...

  • Trilingual Customer Support Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil Optimal Solution SRL. Tempo inteiro

    Description:A Customer Service Representative, or CSR, will:act as a liaison;- provide product/service information;- resolve problems with accuracy and efficiency.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Responsibilities: Manage large amounts of chats, tickets and...

  • Customer Service Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil EverBee Tempo inteiro

    At EverBee, we believe that everyone deserves the opportunity to pursue their passions and live life on their own terms. We are committed to making global e-commerce accessible and simpler for everyone around the world and using it as a force for good in families and communities. We are firm believers that with unwavering commitment and determination,...

  • Customer Service Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil EverBee Tempo inteiro

    At EverBee, we believe that everyone deserves the opportunity to pursue their passions and live life on their own terms. We are committed to making global e-commerce accessible and simpler for everyone around the world and using it as a force for good in families and communities. We are firm believers that with unwavering commitment and determination,...

  • Customer Support Representative

    Há 6 dias

    São Paulo, São Paulo, Brasil Deere & Company Tempo inteiro

    Junior Customer Support Representative with German Junior Customer Support Representative with German x Advanced Options 13 open jobs. Match scores are indicators of potential fit and not a promise of any hiring activities. Jobs will be labeled when they're a good or great match Great matches will be shown first in search results Relevant skills and...

  • Customer Support Representative

    Há 7 dias

    São Paulo, São Paulo, Brasil Airwallex Tempo inteiro

    If you're excited to do the most ambitious work of your career and change the way money moves around the world - join usRole:We're looking for a dedicated, empathetic team member to join us as a Customer Support Representative to serve our US customer base. We're looking for proactive, high-energy individuals who have a passion for delivering a seamless...