Support Engineer

2 semanas atrás


São Paulo São Paulo, Estado de São Paulo, Brasil testRigor Tempo inteiro
Support Engineer will be responsible for providing customers guidance based on a thorough understanding of testRigor best practices to solve issues with the automation and monitoring of test cases using the testRigor platform. Support Engineers will be in constant touch with the testRigor platform, so catching internal bugs and reporting them is part of the job. Support Engineers will be involved with different customers, learning all kinds of different business areas. Responsibilities: ●

Participate in calls as a technical resource to account executives ●

Respond to customer queries on several digital platforms ●

Create automated test cases for testRigor’s customers or prospects using the provided documentation ●

Collaborate with the software engineering team on QA/Testing topics



Gather requirements, build testing solutions, and troubleshoot issues to deliver a high-quality product



Communicate technical concepts clearly to customers and prospects ●

Communicate issues clearly to internal stakeholders ●

Report issues through a formal bug tracking system and work with the engineering team to help isolate, debug, and resolve issues/bugs

Qualification: ●

Bachelor’s degree in Computer Science, Computer Engineering, or a related field in progress. ●

1-2 years of experience in a support related role ●

Comfortable working in a dynamic, fast-paced, changing environment ●

Strong customer focus, excellent problem solving, and analytical skills ●

Ability to work until the issue is resolved ●

Fluency in English Language is must
  • Data Engineer

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Ecommit Integrated Solutions Tempo inteiro

    Vaga: Data Engineer - Teamcenter Support Engineer Local: 100% Remoto Início: ImediatoPrazo: 12 mesesIdioma: Inglês Fluente Job Description:Experience in Teamcenter BMIDE (Business Modeler Integrated Development Environment)Responsible for design and build of the data elements required for PLM Work with the process tracks to understand requirements,...

  • Customer Support Engineer

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Customer Support EngineerWe are building a dedicated global team to support the TV Meters product line. The TV Meters Customer Support Engineer...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo?Então essa é a sua chance!Quem procuramos: Cloud Processing Support EngineerCompany Kantar measure what media people actually consume, to give advertisers, agencies, broadcasters and...

  • Technical Customer Support

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil KODIF Tempo inteiro

    About us Kodif is a customer support automation platform powered by generative AI and Low-code. Our mission is to bring effortless customer and agent experiences to every company that is obsessed with its customers but doesn't have an army of engineers. Role Description This is a full-time remote role for a Technical Customer Support position. Technical...

  • Full Stack Software Engineer

    4 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil CriticalRiver Inc. Tempo inteiro

    Title: Full Stack Software Engineer Location: Brazil (Remote Support in PST time zone) Job Type: CLT Summary: We are hiring a Full Stack Software Engineer to build APIs as part of DaaP solution and end-to-end solutions for various in-house data tools supporting other data initiatives. You'll collaborate cross-functionally, with multiple internal...

  • Cloud Support Engineer

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar IBOPE Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Cloud Support EngineerKantar IBOPE Media Audiences é o fornecedor oficial de dados de exibição de TV para todos os canais de transmissão no...

  • Senior Software Engineer

    2 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Foretellix Tempo inteiro

    ***Please send your CV in English What will you do: • Develop a revolutionary system for qualifying , and be involved in changing the world. • Work fully hands-on in coding, debugging, testing and simulations, using object-oriented and aspect-oriented languages, under Linux. • Take part in development of a new high-level open-source language, its...

  • Full Stack Engineer

    4 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Coltech Global Tempo inteiro

    I am partnered with a leading Fintech company who are looking for a Backend focused Full Stack Engineer to join their team. Key Responsibilities Backend Development: develop, and maintain server-side logic using NodeJS and TypeScript. and optimize APIs for high performance and scalability. third-party APIs to enhance functionality and data retrieval. and...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Sea Tempo inteiro

    Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences...

  • Java Software Engineer

    2 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Biz Latin Hub Tempo inteiro

    We are seeking a highly skilled and motivated Mid-Senior Software Engineer to join our team. As a Software Engineer , you will play a vital role in designing and implementing software systems, collaborating with a team, and delivering effective solutions. The successful candidate must possess solid experience in Java , demonstrating proficiency in this...


  • São Paulo, São Paulo, Brasil Cognizant Technology Solutions Tempo inteiro

    Industrial Automation EngineerApply your talent and skills to help leading companies improve everyday life. Who We AreCognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See...

  • Data Engineer

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil CriticalRiver Inc. Tempo inteiro

    Title: Data Engineer Location: Sao Paulo Brazil Remote: Need to Support in USA PST time zone Duration: Fulltime Interview process: Live Hacker rank test on Advanced SQL questions. Technical screening Client live Hacker rank interview. Summary : Need a minimum of 6 years experience in SQL, with hands-on experience in writing complex queries and optimizing...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Canadian Solar Inverter Tempo inteiro

    MAIN PURPOSE AND KEY RESPONSIBILITIES: 1. Responsible for answering technical/product questions from sales/customers to provide product solution. 2. Responsible for coordinating with related depts to output the deliverable materials for each milestone stage of product launch, including but not limited to product specifications, installation manual and...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil Zendata Tempo inteiro

    Company Description Zendata is a full-stack cloud data security platform designed to help organizations embed privacy and security controls and protocols across their assets and SDLC. With a focus on data risk management and privacy compliance, Zendata analyzes processes in real time using machine learning and natural language processing to ensure regulatory...


  • São Paulo, São Paulo, Brasil Cognizant Technology Solutions Tempo inteiro

    Who We Are Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at: Technical Support – Application Migration – Cloud - ApigeeWhat you'll do The Application...

  • Windows/OS Engineer

    Há 7 dias


    São José dos Campos, São Paulo, Estado de São Paulo, Brasil Hyqoo Tempo inteiro

    Job Title: Windows/OS EngineerLocation: Hybrid (2 days onsite, 3 days remote – per week)Duration: 6 - 12 months with high possibility of FTEOffice Address: Rod. Pres. Dutra, Km 154 - s/n - Jardim das Industries, São José dos Campos - SP, 12240-420, BrazilWe are seeking a dedicated and experienced Windows/OS Engineer to join our dynamic IT team. As a...


  • São Paulo, São Paulo, Estado de São Paulo, Brasil UltaHost Tempo inteiro

    Who are we: UltaHost is a leading web hosting solutions company, Since our founding in 2018, We have continually become the fastest and the next-generation web hosting provider where our clients are passionate, highly motivated, result-driven entrepreneurs, small business owners, and individuals, always pushing further the boundaries of what is possible on...

  • Packaging Engineer

    Há 7 dias


    Campinas, São Paulo, Estado de São Paulo, Brasil Pósitron Stoneridge Tempo inteiro

    JOB SUMMARY:Responsible to develop, validate and implement packaging concepts for finished goods based on customer requirements and plant guidelines. Additionally, recognizes opportunities on raw material supplier’s packaging to optimize costs and handling. Packaging engineer identifies, develops, leads, implements, and follows up improvement and/or cost...

  • Data Engineer

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kantar Ibope Media Tempo inteiro

    Já pensou em trabalhar em uma empresa líder global em dados, insights, consultoria e que contribui para o sucesso e crescimento das principais organizações do mundo? Então essa é a sua chance!Quem procuramos: Data Engineer - 1 to 2 year contractKantar Media is the leader in providing audience and advertising measurement tools and intelligence. With a...

  • System Engineer

    3 semanas atrás


    São Paulo, São Paulo, Estado de São Paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiro

    Kapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...