Service Now

Há 1 mês

São Paulo Brazil, BR Tata Consultancy Services Tempo inteiro

Come to one of the biggest IT Services companies in the world Here you can transform your career

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Service Now, who wants to learn and transform his career.

In this role you will:

  • Coordinate with users reporting the issues related to Service Now.
  • Provide Resolution and RCA for the incident.
  • Process requests related to Service Now.
  • Work on Service Now release management activities.
  • Monitor the Service Now integration jobs and troubleshoot and fix if any issues reported.



And much better if you stand out for:

  • Experience in Service now integrations.
  • Certified System Administrator
  • Certified Application Developer (Good to have)•
  • CSM,HRSD,WSD and general Service Now administrative task.


Desirable Skills:

  • Knowledge & Working experience on Javascript, Client and Server-side scripting – Business rules, Script Includes, UI Actions, UI Policies, Data Policies – all scripted aspects of Service Now system.
  • Knowledge & Working experience of UI interfaces within Service Now – Service Portal, CMS, Native – UI pages, UI Macros, CSS, HTML, Angular JS.
  • Excellent debugging and problem-solving skills
  • Excellent communications, presentation, listening and negotiation skills.
  • Good troubleshooting skills with the ability to assist in determining root cause of problems, offer recommendations or suggestions for a quick, but effective, resolution.



>>>


What do we offer?

  • TCS Benefits – Brazil:
  • Health insurance
  • Dental Plan
  • Life insurance
  • Transportation vouchers
  • Meal/Food Voucher
  • Childcare assistance
  • Gympass
  • TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
  • Partnership with SESC
  • Reimbursement of Certifications
  • Free TCS Learning Portal – Online courses and live training
  • International experience opportunity
  • Discount Partnership with Universities and Language Schools
  • Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
  • TCS Gems – Recognition for performance
  • Xcelerate – Free Mentoring Career Platform
  • Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
  • At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.


At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

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