Desktop Support Technician
2 semanas atrás
Excis is a global IT services company delivering top-notch technology solutions and support. Join us as a Desktop Support Technician and play a key role in supporting end-users and ensuring seamless IT operations.
Job Summary: As a Desktop Support Technician, you’ll resolve technical issues and provide hands-on support to employees, ensuring they have the tools needed to succeed.
Key Responsibilities:
- Provide technical support for computers, mobile devices, and peripherals.
- Troubleshoot hardware, software, and network issues.
- Manage Active Directory accounts, including setups and password resets.
- Configure and deploy systems using SCCM.
- Create and manage Group Policies (GPOs).
- Perform routine system maintenance and updates.
- Document solutions and create guides for common issues.
- Ensure high customer satisfaction by resolving concerns promptly.
Required Skills:
- Experience as a Desktop Support Technician or similar role.
- Strong knowledge of Windows OS and Microsoft Office.
- Proficiency in Active Directory, SCCM, and GPOs.
- Basic networking knowledge (TCP/IP, DNS, DHCP).
- Excellent problem-solving and customer service skills.
- Ability to manage multiple tasks effectively.
Preferred Qualifications:
- IT certifications like CompTIA A+, Network+, or Microsoft certifications.
- Experience with Microsoft 365 and cloud apps.
- Knowledge of ITIL processes.
Locations:
- Rodovia Br 407, S/No., KM 123, Joao de Deus, Petrolina - PE - CEP 56.314.520
- Rua Francisco Sobania, 1.395 Bairro CIC - Curitiba - PR CEP 81460-130
- Rodovia BR 324 Sentido Feira de Santana, S/No Centro Industrial Subae - Nucleo Limoeiro Feira de Santana - BA CEP 44096-496
- Rodovia Presidente, Dutra, Km 219, S/n, Sao Roque, Guarulhos - SP
- Rua Sorocaba 1.722 Bairro Cruz das Almas - Itu SP CEP 13310-902
- Rua Jaime Ribeiro Wright, 1.200 Itaquera - Sao Paulo - SP CEP 08260-070
- Rod PE 60 - ZI 03 - Gleba Oeste S/N 54590-000 Cabo de Santo Agostinho
- ROD BR 101, KM 118 ITAPORANGA D'AJUDA SE, BR 49120-000 Sergipe
- Rua Equador 2300, CEP 35701-970 Bairro Santa Rita Sete Lagoas - MG
- Avenida Independencia 417 Bairro Iporanga - Sorocaba - SP CEP 18087-101
What We Offer:
- Collaborative work environment.
- Opportunities for growth and learning.
- Competitive salary and benefits.
- Access to innovative technologies and projects.
How to Apply: If you’re passionate about technology and ready to make an impact, apply now to join Excis and grow your career with us.
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Desktop Support Technician
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