Desktop Support Technician

2 semanas atrás


Petrolina Pernambuco, Pernambuco, Brasil Excis Compliance Tempo inteiro

Excis is a global IT services company delivering top-notch technology solutions and support. Join us as a Desktop Support Technician and play a key role in supporting end-users and ensuring seamless IT operations.


Job Summary: As a Desktop Support Technician, you’ll resolve technical issues and provide hands-on support to employees, ensuring they have the tools needed to succeed.


Key Responsibilities:

  • Provide technical support for computers, mobile devices, and peripherals.
  • Troubleshoot hardware, software, and network issues.
  • Manage Active Directory accounts, including setups and password resets.
  • Configure and deploy systems using SCCM.
  • Create and manage Group Policies (GPOs).
  • Perform routine system maintenance and updates.
  • Document solutions and create guides for common issues.
  • Ensure high customer satisfaction by resolving concerns promptly.


Required Skills:

  • Experience as a Desktop Support Technician or similar role.
  • Strong knowledge of Windows OS and Microsoft Office.
  • Proficiency in Active Directory, SCCM, and GPOs.
  • Basic networking knowledge (TCP/IP, DNS, DHCP).
  • Excellent problem-solving and customer service skills.
  • Ability to manage multiple tasks effectively.


Preferred Qualifications:

  • IT certifications like CompTIA A+, Network+, or Microsoft certifications.
  • Experience with Microsoft 365 and cloud apps.
  • Knowledge of ITIL processes.


Locations:

  1. Rodovia Br 407, S/No., KM 123, Joao de Deus, Petrolina - PE - CEP 56.314.520
  2. Rua Francisco Sobania, 1.395 Bairro CIC - Curitiba - PR CEP 81460-130
  3. Rodovia BR 324 Sentido Feira de Santana, S/No Centro Industrial Subae - Nucleo Limoeiro Feira de Santana - BA CEP 44096-496
  4. Rodovia Presidente, Dutra, Km 219, S/n, Sao Roque, Guarulhos - SP
  5. Rua Sorocaba 1.722 Bairro Cruz das Almas - Itu SP CEP 13310-902
  6. Rua Jaime Ribeiro Wright, 1.200 Itaquera - Sao Paulo - SP CEP 08260-070
  7. Rod PE 60 - ZI 03 - Gleba Oeste S/N 54590-000 Cabo de Santo Agostinho
  8. ROD BR 101, KM 118 ITAPORANGA D'AJUDA SE, BR 49120-000 Sergipe
  9. Rua Equador 2300, CEP 35701-970 Bairro Santa Rita Sete Lagoas - MG
  10. Avenida Independencia 417 Bairro Iporanga - Sorocaba - SP CEP 18087-101


What We Offer:

  • Collaborative work environment.
  • Opportunities for growth and learning.
  • Competitive salary and benefits.
  • Access to innovative technologies and projects.


How to Apply: If you’re passionate about technology and ready to make an impact, apply now to join Excis and grow your career with us.


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