Jira Administrator Analyst

3 semanas atrás

São Paulo, Estado de São Paulo, Brasil INDI Staffing Services Tempo inteiro

At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work.Overview of the RoleThe Jira Administrator will be a critical support analyst responsible for managing Jira and Confluence across the entire company. You'll provide comprehensive technical support, troubleshoot complex issues, and drive continuous improvement of workflow management tools while ensuring optimal user experience and system efficiency.Key Responsibilities:- Helping end users with the different requests they submit.- Listening and understanding users' pain points regarding the usage of the tools.- Implementing solutions in the tools, following best practices and the standards defined in the Tasks Management Support Area and the company.- Following processes and standards, keeping the tools clean and tidy.Requirements:- Experience: 1+ year administering Jira or in related positions.- Language: Good level of English.Desirable Skills:- Background: Technical expertise.Benefits:• Flexibility: Choose where and how you work for enhanced creativity and innovation.• Tailored Compensation: Personalize your earnings to suit your financial goals.• Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity.• Autonomous Workflow: Take control of your schedule to achieve work-life balance.• Well-being: Enjoy generous leave policies for rest and rejuvenation.• Diversity & Inclusion: Thrive in a diverse and inclusive environment.• Collaboration: Engage with industry leaders for collective growth.• Development: Access mentorship and growth opportunities for continuous advancement.If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply

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