Sales & Service Representative (Brazil, Beauty Automation)

Há 3 dias


Brasil, BR Dikidi Business Tempo inteiro

We are seeking a dynamic and customer-focused individual to join our team as a Sales & Service Representative for the Brazilian market. In this role, you will be responsible for managing and supporting our local customer base, ensuring that both new and existing users have a seamless experience with our product.


What We Offer:

2500 BRL + KPI 3000 BRL (KPI to be applied after a 2-3-month probation period).

Please note that this is a full-time remote position, Monday to Friday, from 9 AM to 6 PM (Brazilian time).


About DIKIDI Business

DIKIDI is a global online platform for appointment scheduling and business management, designed specifically for beauty professionals.

  • Operating in 95 countries worldwide
  • Serving over 90,000 active business users
  • Processing more than 10 million records each months


Key Responsibilities:

  • Lead Qualification & Outreach: Call and qualify newly uploaded leads, ensuring they understand the value of our product and are guided through the onboarding process.
  • Product Demos: Conduct engaging and informative product demonstrations for potential customers, showcasing the key features and benefits.
  • Customer Onboarding: Guide new customers through the onboarding process, ensuring they understand how to use the product effectively and achieve their desired outcomes.
  • Upselling & Cross-Selling: Identify opportunities to upsell or cross-sell additional features or services based on customer needs and product usage.
  • Educational Content Creation: Record educational videos to help users understand how to use the product effectively and get the most out of it.


Key Requirements:

  • Proven experience in sales or support, ideally in a B2B environment
  • Ability to build rapport and trust with customers
  • Excellent problem-solving skills and a proactive, solution-oriented mindset.
  • Ability to work independently, manage time effectively, and meet deadlines.
  • Language Skills: Brazilian Portuguese + fluent English



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