Technical Consultant

4 semanas atrás

Rio de Janeiro, Estado do Rio de Janeiro, Brasil RedHolt Tempo inteiro

Technical Consultant – Broadcast & Streaming Solutions

Rio de Janeiro, Brazil


We’re seeking a Technical Consultant to join a high-performing team supporting one of Europe’s most prominent broadcast and streaming providers. This role involves working hands-on with cutting-edge video delivery technology and supporting large-scale deployments across live TV and IP-based platforms


If you thrive in Linux environments, enjoy solving complex problems, and can communicate confidently with enterprise clients, this is an exciting opportunity to work with next-gen media infrastructure.

Key Responsibilities:

  • Provide technical support for proprietary media software systems used by a major broadcast customer
  • Respond quickly to platform incidents, update stakeholders, and support root-cause analysis
  • Support the installation and configuration of video delivery components in both lab and production environments
  • Participate in new deployments and contribute to knowledge sharing across the team
  • Actively manage and resolve backlog tickets
  • Participate in a 24/7 support and onsite rota (Heathrow area) after training is completed

What You’ll Bring:

  • Strong, proven experience in Linux-based environments (mandatory)
  • Advanced troubleshooting skills and experience working with complex systems (mandatory)
  • Excellent communication skills with a client-facing mindset
  • Previous experience supporting B2B or enterprise-level customers
  • Bonus if you have experience with SQL/Oracle/MongoDB or within the Video/OTT ecosystem

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