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Salesforce Administrator

4 semanas atrás

Brasil Velozient Tempo inteiro

We are looking for a full-time, remote Salesforce Administrator with 5+ years of experience to join the team of our U.S. client. You will support the ongoing development, configuration, and management of the Salesforce platform across Sales, Marketing, and Customer Service functions. The ideal candidate will have deep technical expertise, a keen analytical mindset, and the ability to drive business outcomes through platform optimization and insightful data analysis.

Our client unleashes the power of culture driving brand growth with consumer insights, analytics, tools, and best practices for over 250 major U.S. brands. Its solutions are fueled by its cultural intelligence platform, which allows its customers more effectively and efficiently to understand, reach, and engage consumers activating them across race, ethnicity, generation, gender, and sexual identity.

Our client comprises creative, analytical, diverse, hardworking, and fun individuals with an insatiable curiosity for the new collage of behaviors and patterns driving consumers today. The possibilities of the moment and opportunity to help organizations unlock their cultural capacity inspires them to seek out predictive insights and brand impacts that are unique to their model.

Responsibilities

  • Partner with cross-functional teams to gather requirements and deliver scalable solutions
  • Design and implement automated processes using Flow, Process Builder, and approval workflows
  • Develop and enforce efficient data entry, tracking, and reporting practices
  • Ensure data integrity through regular audits, cleansing, validation rules, and backups
  • Oversee data imports and exports as well as manage integrations with tools, such as Marketo, Salesloft, Sales Navigator, and ZoomInfo
  • Develop and maintain reports, dashboards, and KPIs to support strategic decision-making
  • Translate data into actionable business insights to optimize the sales lifecycle and marketing performance
  • Lead Salesforce-related projects, monitor milestones, and ensure timely, effective delivery
  • Provide support, training, and documentation to users across varying skill levels
  • Promote user adoption through intuitive configurations and responsive troubleshooting
  • Customize and maintain Salesforce, including custom objects, fields, workflows, page layouts, validation rules, and Flows
  • Manage user accounts, profiles, roles, and permission sets to ensure proper access and data security
  • Ensure platform performance through upgrades, patches, and best practices implementation

Required Experience

  • Excellent English communication and interpersonal skills
  • 5+ years of experience as a Salesforce Administrator in enterprise, B2B environments
  • Proficiency in Salesforce Sales Cloud setup and configuration
  • Strong understanding of CRM principles and Salesforce best practices
  • Advanced experience in Salesforce Flow development, reporting, and dashboard creation
  • Experience with integration tools and third-party platforms
  • Ability to design and test new features and customizations independently
  • Certification in at least one of the following: Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant
  • Exceptional problem-solving, analytical, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Commitment to continuous learning as well as staying current with platform updates
  • Trustworthy, team-oriented, and transparent

Preferred Experience

  • Bachelor's degree in Computer Science, Information Technology, Business, or related field, or equivalent experience

Additional Information

  • Knowing your ideas are heard and matter, think big
  • You get to own your job and be recognized for your contributions
  • Work with smart and creative people
  • Making mistakes is human. Let's learn from them. Be transparent
  • We recognize you as an individual no presumptions or judgment. Be the extraordinary you
  • 15 days Paid Time Off (PTO), 1 floating day, 3 sick days, and designated national holidays
  • Start: ASAP

About Velozient

We are a privately held, nearshore software development company providing outsourced development resources to North American companies. Our mission is to offer development talent who enjoy taking on challenging work, want to grow their skills and experiences building software, and excel in a fast-paced, dynamic team environment. We are focused on providing world-class remote resources to work as valued client team members. If this type of opportunity excites you, then consider joining our team