Key Account Manager

3 semanas atrás

Brazil, BR Yazara Tempo inteiro

Yazara, a Global Payments (NYSE: GPN) company headquartered in New York, is a software development company that offers a state-of-the-art SoftPOS solution and payment acceptance suite designed to transform smartphones and tablets into POS terminals. Using Yazara’s leading technology, merchants of all sizes can use mobile devices to securely accept EMV payments from contactless cards, mobile wallets, and wearables.


About the Role


We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion. The ideal candidate will have strong account management experience in the financial technology sector, excellent communication skills, and a proven ability to build lasting client relationships.


Primary Objectives

  • Maintain and Strengthen Client Relationships: Ensure our key customer in Brazil receives exceptional service through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.
  • Expand Market Presence: Proactively engage with 20+ identified financial institutions in Brazil, with the goal of onboarding new clients over time.


Key Responsibilities

1. Client Relationship Management

  • Serve as the main point of contact for the existing customer in Brazil.
  • Conduct regular (daily/weekly) calls with the client to facilitate effective communication.
  • Monitor client satisfaction and address concerns proactively to ensure loyalty.

2. New Business Development

  • Build on the foundation established by the sales team to engage with identified prospects in Brazil’s banking and finance sector.
  • Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.
  • Nurture relationships with potential clients and manage them through the sales pipeline.

3. Market Insight and Reporting

  • Stay up to date on market trends, competitor activities, and regulatory developments in Brazil.
  • Provide regular reports to the global sales team on client activities and new business opportunities.
  • Share insights from the Brazilian market to influence broader company strategy.

Work Arrangement

  • Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting the existing client and prospecting new clients.
  • Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition.


Qualifications

  • Proven experience in account management within the financial technology sector.
  • Previous experience working in the Brazilian market is highly desirable.
  • Strong technical communication skills to liaise effectively between clients and internal teams.
  • Fluency in Portuguese and English; understanding of Brazilian business culture.
  • Ability to travel within Brazil for on-site client support.
  • Proactive, solution-oriented mindset with a focus on client satisfaction and growth.


Potential KPIs

  • Client satisfaction and retention rate
  • Response time to client inquiries
  • New business opportunities generated
  • Revenue growth from the Brazilian market

  • Marketing Account Manager

    3 semanas atrás

    Brazil, BR Nua Ulc Tempo inteiro

    About the jobEvery client expects results. We believe those results come from sharp strategy, flawless execution, and strong partnerships. As a Marketing Account Manager, you will be at the core of this mission—turning business objectives into impactful marketing solutions that deliver measurable growth. We are a performance-driven agency working across...

  • TikTok Shop Account Manager

    3 semanas atrás

    Brazil, BR Zainith Agency Tempo inteiro

    Company DescriptionZainith Agency is a marketing agency specializing in TikTok Shop onboarding, paid advertising, and consulting for branding and web page design. With over 6 years of experience managing successful eCommerce brands, we help businesses grow through tailored digital marketing strategies and strategic affiliate partnerships. Our services also...

  • LatAm Enterprise Account Manager

    2 semanas atrás

    Brazil, BR netLex Tempo inteiro

    As an Latam Account Manager, your mission will be to act as a strategic partner to our clients, ensuring continuous value delivery, sustaining long-term relationships, and driving the expansion of our solution within those accounts. You will be responsible to lead the Account Management strategy for netLex’s expansion across Latin America, driving growth...

  • Technical Program Manager

    3 semanas atrás

    Brazil, BR GeorgiaTEK Systems Inc. Tempo inteiro

    Job Description:What to BringThe ideal candidate will also have a track record as a release manager of having managed releases at a global scale multiplatform systems with teams distributed internationally Your work and your approach to work are exemplary you drive best practices and set standards for the organization You are a key influencer in your teams...

  • Gestor de Projetos | Account Manager

    3 semanas atrás

    Brazil, BR JC Digital Expand LLC - Local SEO Agency Tempo inteiro

    Sobre a Vaga:Estamos em busca de um Gestor de Projetos para integrar nossa equipe, atendendo o mercado americano. O candidato ideal deve ter experiência em gerenciar projetos de SEO e ser capaz de conduzir reuniões de forma eficaz, principalmente com clientes exigentes. A vaga é remota, com foco em resultados e eficiência.Os maiores diferenciais que...

  • SAP Change Manager

    3 semanas atrás

    Brazil, BR DSR Global Tempo inteiro

    We are currently looking for an ERP/SAP Change Manager to join a project with one of our international end clients in Brazil.Start: ASAP Duration: 6+ months Location: Hybrid – remote with flexibility to travel to Santa Catarina Brazil Languages: English, Spanish and Portuguese speaking Type: Contract/FreelanceKey Responsibilities:Develop and execute a...

  • Senior Technical Program Manager

    3 semanas atrás

    Brazil, BR GeorgiaTEK Systems Inc. Tempo inteiro

    We’re Hiring – Senior Technical Program Manager (Release Management) Location: 100% Remote in Brazil Employment Type: 06+ Month Contract Experience: 7–10 years in Release Management & Technical Program ManagementAbout the RoleOur Release Management team is seeking a highly skilled Senior Technical Program Manager to drive release operations across...

  • Country Operations Manager

    3 semanas atrás

    Brazil, BR Trantor Tempo inteiro

    Country Operations Manager – LATAMLocation: Brazil/ RemoteJob Type: Full-time contractAbout Trantor IncTrantor Inc. is a global technology services and consulting company headquartered in Palo Alto, California, with delivery centers across the USA, Canada, and India. We partner with Fortune 500 companies and high-growth enterprises to drive digital...

  • Revenue Operations Manager

    3 semanas atrás

    Brazil, BR Singular Tempo inteiro

    About SingularSingular is a leader in mobile marketing analytics, helping top brands unify marketing data, measure performance, and optimize growth.We’re looking for a Revenue Operations Manager to take ownership of our GTM tech stack, streamline systems and processes, and ensure our tools and data work in perfect sync to drive smarter, faster...

  • Project Manager | E-commerce

    3 semanas atrás

    Brazil, BR Carepod Tempo inteiro

    About Us:We’re a fast-growing direct-to-consumer (DTC) brand focused on creating high-quality products and seamless online experiences. Rooted in thoughtful design and customer-centricity, we operate with a lean, agile team across marketing, operations, product, and CX. Our e-commerce store is built on Shopify and supported by a strong digital...