IT Support JR

1 dia atrás


Brasil, BR Encora Inc. Tempo inteiro

Description

Important Information

Location: Brazil

Job Mode: Full-time - CLT

Work Mode: On-site - Campinas e região - SP

Responsibilities and Duties

  • Respond to and resolve requests and incidents reported by users regarding systems and hardware on workstations;
  • Install and configure computers, peripherals and accessories for new projects/collaborators;
  • Support and update all operating systems available on the network for workstations;
  • Evaluate the capacity and performance of workstations;
  • Maintain an inventory of workstations, cell phones, peripherals and spare parts for hardware;
  • Create and maintain procedures regarding processes, systems and hardware on workstations;
  • Request the purchase of workstation, cell phone and peripheral equipment;
  • Contribute to initiatives to improve the services offered, methods and processes;
  • Contribute to a collaborative work environment, encouraging the exchange of experiences that help in the personal and professional growth of everyone;
  • Keep up to date in your area of ​expertise.

E

ssential Skills K

  • nowledge of Windows and macOS operating systems;K
  • nowledge of hardware (laptop, desktop, printers and peripherals);K
  • nowledge of TCP/IP Network;K
  • nowledge of Microsoft Office 365;T
  • roubleshooting skills.H

ighly Desirable Skills K

  • nowledge of Linux operating systems;K
  • nowledge of Active Directory (AD) on prem and Azure;M
  • icrosoft administration and security tools (MS Defender, Intune, MDM).

A

bout Encora

E

ncora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

A

t Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.


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