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Data Network Engineer

4 meses atrás

Brazil, BR Wipro Tempo inteiro

We are one of the largest and leading global technology services, consulting and corporate processes companies in the world. We are present in more than 69 countries and our team is composed of more than 220,000 employees working on six continents. We are technological partners of the largest companies in the world. We proudly serve more than 1500 customers through a vast and extremely complete portfolio, which includes the latest in technology, serving various sectors of the national and international market.


We are looking for a Data Network Engineer



Roles and responsibilities


  • Monitor network infrastructure using network monitoring tools
  • Perform the duties of a Network Engineers part of Managed services
  • Follow ITIL practices as part of managed service delivery
  • Resolve incidents related to Cisco network and Cisco Wireless infrastructure.
  • Coordinate with End users, IT users as part network troubleshooting.
  • Coordinate with external vendors for TAC and trouble tickets.
  • Coordinate with Smart hands vendors for RMA and break-fix related issues.
  • Utilize Knowledge base available in the system to resolve issues
  • Adherence to defined process and guidance required by project
  • Perform timely escalation of incidents to next level as per the defined SLA


Skills Mandatory


  • Minimum 3 - 5 years of experience
  • Experience in Cisco routing and switching
  • Experience in managing network infrastructure with minimum of 500 network elements
  • Experience in routing protocols such as BGP, OSPF, MP-BGP etc.
  • Experience in Cisco Wireless technologies
  • Experience in ITIL framework and ITSM tools and ticketing process
  • Good experience in network monitoring tools, protocols such as SNMP, SSH, Syslog etc.
  • Excellent communication skills and vendor management skills
  • Advanced English



Our #wiproites have:

• Food Vouchers;

• Childcare assistance;

• 100% Life Insurance;

• Annual bonus (PLR);

• Two training platforms: WiLearn with 10,000 trainings

• Discounts for purchases and courses in a partner network;

• #IPreferToRefer(Wiplinks) - every contributor earns a bonus for referring a person who also becomes a #Wiproite.

• Recognition program for time in the company: commemoration with certificate + points in the “Winner Circle” program;

• Yoga, Pilates and Meditation classes;

• Online Nutritionist Program: encouraging good eating habits and defining a nutritional plan;

• Lectures and workshops: encouraging health and well-being, Career Workshops, Leadership Development Plan.



Wipro is an egalitarian company that offers employment opportunities to all people, running a selection process that does not consider race, gender, nationality, ancestry, disability, sexual orientation or any other status protected by applicable law.