SAP Project Manager

Vaga

: SAP -

Project Manager

Local

: 100% Remoto Início

: Imediato Prazo

: 12 meses Idioma

: Inglês Fluente

As a

Technical Leader

in team, you will: • Lead and driven large SAP projects for big clients across country’s (Brasil, México, India and EUA) • Technical Leader delivery successfully to large public and private sector organizations. • Lead and support SAP S/4HANA pursuits and Practice Development initiatives • Technical Leader delivery of SAP S/4HANA projects successfully to large public and private sector organizations • Supervise and coach junior colleagues and manage client engagements • Develop external eminence for Deloitte • Build strong business relationships with potential clients • Promote and foster collaboration and knowledge sharing between practitioners within Deloitte

Enough about us, let’s talk about you

You are someone with: • 8+ years minimum project experience in the SAP space, 5+ years in a leadership or project management capacity • Nice to have PMP, CSM, CSPM, or other Project management related certification. • Advanced knowledge of program and project management discipline including risk and quality management practices in waterfall and agile delivery. • Experience with business transformation and technology enablement AMS project delivery and an understanding of technology implementation issues and risk. • Experience communicating project status at various stakeholder levels. • Detail-oriented, including ability to identify important details, ensuring items are not overlooked and consistent quality delivery of work, keeping the overall goals of the project in mind. • Strong leadership, business development, organizational and interpersonal skills. • Assist in the coordination, planning and management of cross-functional project execution activities; • Assist with compliance to project requirements and standards • Assist with internal escalations • Capture project status and supporting metrics and communicate these data points to the Project Manager. • Ensure proper use of methodology, tools and procedures by Project team members. • Assist in Resource Management process, creating and tracking resource requests. • Assist with financial planning and reporting tools • Assist with the capture and recording of inputs for financial planning and management; including capture of project team timesheets (including external parties), effort expensed, project costs, project invoices etc. • Track subcontractor activities (timesheets) and deliverables, as per contracting model. • Assist with tracking and monitor project change requests. • Assist with RAID Meetings, documentation, invitations, minutes • Assist with management and documentation of project deliverable reviews and review sessions • Assist with minutes of reviews and related project approvals • Assist Project Manager with Project Sponsors and Project review Boards; including development of content, meeting minutes etc. • Assist with project escalations • Assist with management and tracking of key project documents and deliverables • Participate in project weekly/monthly meetings, and in Project Reviews; • Assist with the capture of Lessons Learnt • Ensure the Meeting Minutes and Project Documents are properly shared and archived. • Demonstrates the ability to work within a matrix organization.

Responsibility

Business / Customer: • Work closely with account management/vertical team for customer satisfaction. • Work closely with internal stakeholders and customer to ensure proper alignment to business objectives. • Ensure that customers and internal business stakeholders are kept informed about the current status and development of the Engagement / Project in a transparent / proactive manner. • Establish robust governance and ensure compliance. • Identify initiate and implement continual service improvement and transformation plans. • Ensure data integrity and quality reporting. • Proactive Risk Management.

Project/Process

• Adherence to process compliance based on organization/client standards frameworks and tools. • Ensure that all teams comply with processes as part of service delivery. • Ensure that responsibilities related to administration are met by the Leads (such as time sheets shifts weekly reviews). • Responsible for Operational aspects of Project Administration (for example: ESA). • Ensure effective change control policies are in place. • Ensure availability of required infrastructure for efficient delivery. • Responsible for optimum resource planning and management. • Setup regular customer meeting for project / engagement updates based on the Governance plan. • Ensure optimum staffing in the project. • Ensure operational rigor on the floor.

Engagement Management

• Conducts regular / quarterly business review meetings with the customer to discuss the service quality • Delivers a quarterly balanced scorecard with KPI’s to ensure overall customer satisfaction (performance review) • Proposes and discusses improvement potential • Conducts service and business planning meetings to • Understands customer business needs • Explains aspects of SAP's overall cloud strategy and the growing portfolio • To enable adoption of S/4HANA and cloud standardization • To enable transformation towards SAP Cloud Solutions

Delivery Management

• Contribute to onboarding/transition projects • Contribute to the overall service/project delivery according to planned scope, budget and milestones • Single point of contact for service and support requirements of the customer regarding SAP cloud solutions • Contribute to delivery/operations teams to perform and drive root cause analysis to completion • Contributes to the de-escalations of critical customer situations • Contributes to critical customer situations in conjunction with teams from Mission Control Center (MCC) and Operations Control Center (OCC) if applicable • Supports the preparation of proposals, solution assessments and service scoping exercises (if applicable) • Support feedback loop into development/operations unit • Contribute to customer release and maintenance activities (establish a customer IT calendar) • Contributes to quality plans for the customer • Support service plan execution for Enhanced Managed Services and Cloud Application Services • Support monthly service reporting

Account Management

• Collaborates with sales to ensure upsell and renewal (participate in the deal review meetings if applicable) • General overview of commercial responsibility • Supports commercial change requests • Helps to maintain the general overview of sizing / pricing of upcoming change requests • Joins Cloud Application Services operating profit reviews • Contributes to the liaison with different SAP stakeholders involved in the accounts, to ensure success and integration with neighboring teams

Mandatory requirements: - has Good communication English skills - Manage meetings, conference bridges *Support Coverage: will work 09am - 18pm Brazil time. *100% remote

---