Performance Analyst

2 semanas atrás


Rio de Janeiro Brazil, BR TIM Brasil Tempo inteiro

Breve Resumo:


Responsável por analisar o desempenho relacionado às ações implementadas, comparando os resultados esperados com os reais, avaliando os controles de qualidade e identificando quaisquer erros.


Principais atividades:


• Realizar análises estratégicas aplicando métodos analíticos avançados de mineração e cruzamento de dados;

• Fornecer à empresa informações necessárias para entender seus clientes e determinar se os produtos fornecidos atendem às necessidades

• Acompanhar periodicamente resultados e performance dos canais;

• Identificar novas soluções e oportunidades com base nos desvios de comportamento nas diferentes jornadas;

• Compreender o problema, executar análises e conclusões, comunicar percepções e recomendações de forma clara e eficiente;

• Desenvolver relatórios/dashboard automatizados

• Criar e monitorar KPIs ou métricas calculada


Experiência, conhecimento e formação:

• Plataformas online;

• Ferramentas de visualização de dados (Power BI, Tableau, Qlik etc) • Plataforma de gestão de indicadores (KPI);

• Monitoramento de desempenho (KPI);

• Conhecimento em análise de base de dados e conhecimento intermediário em SQL;

• Project Management;

• Budget Management;

• Database management;

• Desejável: Experiência em Telecom e E-commerce;

• Formação Superior Completa em Administração, Engenharia, Economia, Estatística, Análise de Sistemas ou áreas correlatas.


Na TIM, o seu bem-estar é o nosso bem-estar, por isso o programa Conexão Bem + Estar tem o propósito de fortalecer o cuidado genuíno da TIM com o TIMe e suas famílias, por meio de iniciativas práticas em diversas frentes para todos e todas estarem sempre bem, na vida pessoal e profissional.


Fique Por Dentro Dos Nossos Benefícios


  • Assistência Médica e Odontológica *
  • Benefício Medicamentos *
  • Gympass *
  • Vale Alimentação e/ou Refeição
  • Vale Transporte
  • Previdência Privada
  • Aparelho celular com Internet Ilimitada e franquia de Voz
  • Curso de inglês online extensível a 1 familiar ou amigo
  • Programa de Treinamento e Capacitação Internos
  • Participação nos Lucros
  • Meu primeiro benefício - Auxílio para filhos até 2 anos de idade
  • Reembolso Creche (para pais ou mães)
  • Modelos de trabalho e jornada flexíveis
  • Happy Day - Dia de folga no mês do aniversário

E outros

  • Extensível a dependentes legais


Somos Mais na TIM

É ter MAIS sintonia com todo o TIMe e se conectar com o que acreditamos. É aprender novas formas de oferecer ao mundo um trabalho com MAIS propósito.

É o que nos move a fazer MAIS e melhor. É desenvolver habilidades com criatividade e transformar tecnologia em MAIS liberdade. É imaginar as possibilidades com MAIS inovação, conectando todas as pessoas, com respeito e agilidade.

É uma cultura cada vez MAIS essencial par o nosso dia a dia. É criar um impacto MAIS positivo sendo quem você é.

Vem ser você e fazer parte de um TIMe que tem a coragem para inovar, a liberdade de tentar e a vontade para fazer a diferença na vida das pessoas.

Isso significa que temos um ambiente positivo de desenvolvimento, oportunidades e inclusão. São o reconhecimento de que fazemos a diferença na vida das pessoas. Vamos continuar trabalhando, desenvolvendo as melhores práticas do mercado e evoluindo junto com nosso TIMe.

Juntos, #SomosMaisNaTIM


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