Global Immigration
2 semanas atrás
This role is critical in ensuring the smooth, compliant, and positive relocation of our global talent by using Mandarin. The Specialist will manage the end-to-end immigration process, focusing on complex and high-volume operations while driving process efficiency and maintaining strict regulatory adherence.
1. Visa & Immigration Operations
- Manage complex and high-volume visa/work permit applications (new, renewals, dependents) for assignees, business travelers, and local hires.
- Track progress, resolve issues, and maintain accurate, secure records of all documentation and communications within the Global Mobility Platform.
- Partner with vendors and government agencies to expedite processing in priority regions (e.g., China, Middle East, Brazil), requiring professional fluency in Mandarin for effective local communication in China-related matters.
2. Compliance & Risk Management
- Proactively monitor regulatory changes (e.g., updated work permit policies, Visa rules) and implement company-wide compliance protocols and updates.
- Mitigate risks related to overstays, document expiry, or status violations.
- Prepare actionable compliance and risk mitigation reports for management review and internal auditing purposes.
3. Employee Experience & Support
- Act as a central point of contact for employees regarding visa and immigration inquiries.
- Provide expert, compliant guidance and empathetic support throughout the relocation process, ensuring positive employee experiences.
- Develop comprehensive FAQs, onboarding kits, and digital guides for common immigration scenarios.
4. Process Optimization & Technology
- Drive continuous improvement initiatives to automate renewal reminders, document collection, and robust reporting dashboards.
- Digitize workflows using mobility platforms, propose efficiency improvements that enhance scalability.
5. Cross-Functional Collaboration
- Serve as a subject matter expert advising HR Business Partners (HRBPs) and Talent Acquisition teams on strategic talent mobility and immigration requirements for hiring and transfers.
- Support Tax, Payroll, and Relocation teams to ensure complete compliance and alignment across all mobility functions.
Key Requirements & Qualifications
- Minimum of 3 years of direct experience managing global corporate immigration processes.
- Strong knowledge of global immigration laws and regulations, with specific experience in high-volume regions like APAC (China) and EMEA.
- Mandarin Proficiency: Must be professionally fluent in both spoken and written Mandarin Chinese to effectively interact with local Chinese vendors, government agencies, and assignees in priority regions.
- Excellent organizational skills, attention to detail, and ability to manage multiple complex cases simultaneously.
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