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Administrative Support Specialist

2 meses atrás


Brazil, BR Virtustant Tempo inteiro

Job Title:

Administrative Support Specialist


Job Description:

We are seeking a proactive and detail-oriented Administrative Support Specialist to manage our client's internal ticketing system and support email. This role involves identifying issues, directing them to the appropriate teams, and ensuring follow-up. The ideal candidate will be adept at communication and able to quickly learn new tools and software.


About the Company:

Our client is on a mission to make personal training accessible and affordable by integrating human trainers with AI technology. Their innovative platform is transforming at-home workouts, offering personalized fitness experiences to a growing user base.


Availability:

Full-Time


Work Schedule:

Monday to Friday, 9:00 AM to 5:00 PM UTC


Responsibilities of the Role:

  • Manage the internal ticketing system, ensuring issues are promptly identified and resolved.
  • Handle the support email, responding to client inquiries according to team guidelines.


Required Experience and Qualifications:

  • Advanced level of English, with strong communication skills.
  • Proficiency in basic computer skills and the ability to quickly learn new tools and software.


Language Requirement:

C1/C2 Level of English proficiency.


Salary and Benefits:

Competitive salary based in USD or Local Currency according to your preference.