Desktop Support Specialist
Há 5 dias
Hi,Greetings from EIT Professionals.Role: L1 Support EngineerLocation: Extrema, Brazil (Onsite)Duration: ContractJob Summary:The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling escalations from other support teams, and working closely with IT teams to ensure timely resolution of complex technical issues.Key Responsibilities:Respond to and resolve support requests escalated by the Service Desk and other appropriate teams.Diagnose and troubleshoot hardware and software issues across Windows and Mac environments.Install, configure, and maintain desktop and laptop systems, including imaging, patching, and upgrades.Provide support for Microsoft 365 applications, email, VPN, and other enterprise tools.Support mobile devices (iOS/Android), printers, scanners, and peripherals.Assist with user account management in Active Directory / Entra and other enterprise systems.Document troubleshooting steps and resolutions in the ticketing system (e.g., ServiceNow, JIRA).Participate in hardware asset inventory, deployment, and refresh projects.Collaborate with Level 3 support or infrastructure teams for unresolved or critical issues.Follow IT security policies and ensure endpoint compliance.Maintain a high level of customer service and professionalism in all user interactions.Provide assistance in racking and stacking of network devices and configuring the same on a need basis.Hands-on experience with:Network troubleshooting tools (ping, traceroute, Wireshark)Routers, switches, firewallsLAN/WAN, TCP/IP, DNS, DHCP, VPNs
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Desktop Support Specialist
Há 3 dias
Extrema, Brasil E-It Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support EngineerLocation: Extrema, Brazil (Onsite)Duration: ContractJob Summary:The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology.This role involves both remote
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Desktop Support Specialist
Há 4 dias
Extrema, Brasil E-IT Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support EngineerLocation: Extrema, Brazil (Onsite)Duration: ContractJob Summary:The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote
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Desktop Support Specialist
Há 5 dias
Extrema, Brasil E-IT Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support EngineerLocation: Extrema, Brazil (Onsite)Duration: ContractJob Summary:The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop support specialist
Há 3 dias
Extrema, Brasil E-IT Tempo inteiroHi,Greetings from EIT Professionals.Role: L1 Support EngineerLocation: Extrema, Brazil (Onsite)Duration: ContractJob Summary:The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Specialist
Há 5 dias
Extrema, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Specialist
Há 3 dias
Extrema, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Specialist
1 dia atrás
Extrema, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals.Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: ContractJob Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Specialist
Há 3 dias
Extrema, Brasil E-It Tempo inteiroHi, Greetings from EIT Professionals.Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology.This role involves both remote and hands-on assistance, handling...
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Desktop support specialist
Há 3 dias
Extrema, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Role: L1 Support Engineer Location: Extrema, Brazil (Onsite) Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end-users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands-on assistance, handling...
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Desktop Support Specialist
Há 3 dias
Extrema, Brasil E-IT Tempo inteiroHi, Greetings from EIT Professionals. Duration: Contract Job Summary: The Desk Side Support Technician provides advanced technical support to end‑users for desktops, laptops, mobile devices, printers, and other office technology. This role involves both remote and hands‑on assistance, handling escalations from other support teams, and working closely...
