Information Technology Support Engineer
Há 5 dias
Job Description:
Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.
Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops and/or cabling, advanced troubleshooting of technical is-sues on desktop/notebook computer equipment, low-level configuration, and support of server/storage equipment (i.e., smart hands support) when guided by more senior personnel.
Responsibilities:
· Provide technical support as point of contact for IT for the site.
· End-user desktop, laptops, office IT with smart hand support for network and servers. Installation support for various software on end user systems and servers when required.
· New users onboarding preparing IT assets and tools.
· Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
· Executive / VIP support.
· Executes service delivery (e.g., IMAC, break fix, desk side support)
· Coordinates with Client end user on expectations and availability to conduct managed Client Services.
· Performs trouble shooting, parts replacement, system upgrades, and basic deployments and repair on Client as-sets in campus/remote locations.
· Identifies potential issues that could adversely impact end user experience and follows through on action steps.
· IP phone, Video conference support, Level 1 Multifunction Printers support.
· Serves as an entry point to develop both technical and Client skills to grow into broader and more challenging field services roles.
· Basic installation and maintenance of technical products
· Handing tickets on ServiceNow or similar ticketing system.
· Work is regularly reviewed by a more senior level technical specialist.
· Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals.
· Installs, maintains, and optimizes desk-top /notebook configurations.
· Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
· Troubleshooting MS Windows 10.
· Troubleshooting MS Office 365 issues for end-users.
· Performs maintenance and repair services.
· Advises Client on preventive maintenance and configurations which may impact product performance & Instructs Clients in the operation and maintenance of the system.
-
Information Technology Support Engineer
Há 20 horas
São Paulo, Brasil AVASO Technology Solutions Tempo inteiroJob Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Information Technology Support Engineer
Há 2 dias
São Paulo, Brasil AVASO Technology Solutions Tempo inteiroJob Description: Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Information Technology Support Engineer
Há 4 dias
São Paulo, Brazil, BR AVASO Technology Solutions Tempo inteiroJob Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Information Technology Support Engineer
Há 4 dias
São Paulo, SP, Brasil AVASO Technology Solutions Tempo inteiroJob Description: Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Information Technology Support Engineer
Há 4 dias
São Paulo, Brasil AVASO Technology Solutions Tempo inteiroJob Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Technology Engineer
6 meses atrás
São Paulo, Brasil Netcracker Technology Tempo inteiroIf digital transformation , next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital...
-
são paulo, Brasil AVASO Technology Solutions Tempo inteiroJob Description: Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks. Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
são paulo, Brasil AVASO Technology Solutions Tempo inteiroJob Description:Onsite Field Technicians will be responsible for performing all Client service actions including Break Fix, Desk Side Support, IMAC’s, Data Migration, and other related tasks.Additional responsibilities include performing advanced configuration and repair of desktop/notebook computer equipment, IP phone handsets including network drops...
-
Cloud Support Engineer
5 meses atrás
São Paulo, Brasil Netcracker Technology Tempo inteiroSenior Cloud Engineer If digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital...
-
Associate Technical Support Engineer
2 meses atrás
São Paulo, Brasil Aspen Technology Tempo inteiroThe driving force behind our success has always been the people of AspenTech. What drives us is our aspiration, desire, and ambition to keep pushing the envelope, overcoming any hurdle, and challenging the status quo to continually find a better way. You will experience these qualities of passion, pride, and aspiration in many ways — from a rich set of...
-
Cloud Support Engineer
4 meses atrás
São Paulo, Brasil Netcracker Technology Tempo inteiroIf digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the...
-
Information Technology Support Technician
2 semanas atrás
São Paulo, Brasil bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician, you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
Information Technology Support Technician
2 semanas atrás
São Paulo, SP, Brasil bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician , you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
Information Technology Support Technician
2 semanas atrás
São Paulo, Brazil, BR bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician, you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
Technology Support Iii
2 meses atrás
São Paulo, SP, Brasil JPMorganChase Tempo inteiro**JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...
-
Agricultural Technical Support Engineer
3 semanas atrás
São Paulo, Brasil PS Contrata LTDA Tempo inteiroWe are seeking an Agricultural Technical Support Engineer to join a globally recognized Chinese company, renowned for its rapid growth in the geomatics technology sector and its strong presence in the international market. ;This professional will play a key role in delivering pre-sales, project-based, and post-sales support for agricultural machinery and...
-
Information Technology Support Technician
2 semanas atrás
São Paulo, Brasil bid. Tempo inteiroWe are seeking an experienced IT Support Technician to join our team. This role involves providing support for technical issues and tasks of medium complexity. As an IT Support Technician, you will be responsible for assisting with both onsite and remote technical support, managing hardware, troubleshooting, and resolving issues to ensure smooth...
-
Executive Manager/director of Information Technology
4 meses atrás
São Paulo, SP, Brasil Graded - The American School of São Paulo Tempo inteiroTechnical Infrastructure - Coordination of Technology Infrastructure: **Planning and Implementation**: Oversee the planning, implementation, and support of technology infrastructure items, including networks, servers, IP phone systems, end-user equipment, software, and web-based services. **Project Management**: Manage large-scale technology projects,...
-
Agricultural Technical Support Engineer
3 semanas atrás
São Paulo, Brasil PS Contrata LTDA Tempo inteiroWe are seeking anAgricultural Technical Support Engineerto join a globally recognized Chinese company, renowned for its rapid growth in the geomatics technology sector and its strong presence in the international market. ;This professional will play a key role in delivering pre-sales, project-based, and post-sales support for agricultural machinery and GNSS...
-
Agricultural Technical Support Engineer
3 semanas atrás
são paulo, Brasil PS Contrata LTDA Tempo inteiroWe are seeking anAgricultural Technical Support Engineerto join a globally recognized Chinese company, renowned for its rapid growth in the geomatics technology sector and its strong presence in the international market. ;This professional will play a key role in delivering pre-sales, project-based, and post-sales support for agricultural machinery and GNSS...