Systems Engineer

2 semanas atrás


Brazil GeorgiaTEK Systems Inc. Tempo inteiro

Job Title: Systems Engineer - Amazon Connect

Remote

Duration: 12 months


Role Overview:

We seek an experienced Systems Engineer specializing in Amazon Connect to join our team. The role involves designing and implementing complex call flows, maintaining system performance, and providing production support.

Key Responsibilities:

  • Implement and monitor contact flow routing using Amazon Connect and Lex.
  • Troubleshoot and resolve system issues; provide 24x7 global support on a rotating basis.
  • Collaborate with senior engineers to maintain security, backup, and redundancy.
  • Stay updated on new infrastructure technologies and CCaaS releases.
  • Create and update system documentation and user guides.
  • Gather and report performance metrics and KPIs.

Required Skills:

  • Experience with CCaaS platforms (Genesys, Avaya, Amazon Connect).
  • Proficiency with AWS services (Lambda, DynamoDB, CloudFront, Cognito, CloudWatch).
  • Strong understanding of agile methodologies (JIRA, Confluence).
  • Excellent troubleshooting skills and on-call experience.


  • Systems Engineer

    2 semanas atrás


    Brazil, BR GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: Systems Engineer - Amazon ConnectRemoteDuration: 12 monthsRole Overview:We seek an experienced Systems Engineer specializing in Amazon Connect to join our team. The role involves designing and implementing complex call flows, maintaining system performance, and providing production support.Key Responsibilities:Implement and monitor contact flow...

  • Systems Engineer

    2 semanas atrás


    Brazil GeorgiaTEK Systems Inc. Tempo inteiro

    Job Title: Systems Engineer - Amazon Connect Remote Duration: 12 months Role Overview: We seek an experienced Systems Engineer specializing in Amazon Connect to join our team. The role involves designing and implementing complex call flows, maintaining system performance, and providing production support. Key Responsibilities: Implement and monitor...

  • System Engineer

    2 semanas atrás


    Brazil, BR GeorgiaTEK Systems Inc. Tempo inteiro

    Systems Engineer - Amazon ConnectLocation: RemoteDuration: Contract Rate: DOESystem Engineer Specific Competencies for Role•Experience with implementation and design of a CCaaS platform like Genesys, Avaya, Amazon Connect.:•Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing...

  • System Engineer

    2 semanas atrás


    Brazil GeorgiaTEK Systems Inc. Tempo inteiro

    Systems Engineer - Amazon ConnectLocation: RemoteDuration: Contract Rate: DOESystem Engineer Specific Competencies for Role•Experience with implementation and design of a CCaaS platform like Genesys, Avaya, Amazon Connect.:•Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing...

  • System Engineer

    2 semanas atrás


    Brazil GeorgiaTEK Systems Inc. Tempo inteiro

    Systems Engineer - Amazon Connect Location: Remote Duration: Contract Rate: DOE System Engineer Specific Competencies for Role •Experience with implementation and design of a CCaaS platform like Genesys, Avaya, Amazon Connect.: •Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues,...

  • Control Systems Engineer

    3 semanas atrás


    Brazil VINCI Energies en France Tempo inteiro

    Design, review, test and commission bespoke control systems in the Food & Beverage, Water, Chemical Process, Robotics and Materials Handling sectors in accordance with company, customer and legislative requirements. We are now seeking experienced Control Systems Engineers with experience of PLC software design, HMI and SCADA who can demonstrate the following...

  • Backend Engineer

    2 semanas atrás


    Brazil aoro Tempo inteiro

    Backend Engineer, Systems APIs, Databases, Event-Driven architecture. Systems, Architecture, Kafka, GraphQL, Apollo, PostgreSQL, Cryptography, Microservices, Messaging Systems, Payment Platforms, CI/CD, API Development, Synchronous systems. Overview: Join us as a Backend Engineer with a specialization in cutting-edge technologies including GraphQL,...

  • Backend Engineer

    2 semanas atrás


    Brazil aoro Tempo inteiro

    Backend Engineer, Systems APIs, Databases, Event-Driven architecture.Systems, Architecture, Kafka, GraphQL, Apollo, PostgreSQL, Cryptography, Microservices, Messaging Systems, Payment Platforms, CI/CD, API Development, Synchronous systems.Overview: Join us as a Backend Engineer with a specialization in cutting-edge technologies including GraphQL, Apollo,...

  • Systems Engineer

    2 semanas atrás


    Brazil aoro Tempo inteiro

    Systems, Architecture, Synchronous Systems, Kafka, Cryptography, Microservices, Messaging Systems, Payment Platforms, CI/CD, API Development.Overview: Join us as a Systems Engineer with a specialization in developing next-generation synchronous systems and event-drive platforms utilizing GraphQL, Apollo, PostgreSQL, Cryptography, Microservices, Messaging...

  • Systems Engineer

    2 meses atrás


    Brazil Fortinet Tempo inteiro

    Skills & Qualifications Typically requires 8 – 12 years of field sales experience. Experience in technical/pre-sales support as a sales or systems engineer Experience in LAN/WAN/Internet services administration Experience with Wireless technologies, deploying, supporting and doing site surveys. Solid understanding of Wireless Authentication technologies...

  • Systems Engineer

    4 semanas atrás


    Brazil Fortinet Tempo inteiro

    Skills & Qualifications Typically requires 8 – 12 years of field sales experience. Experience in technical/pre-sales support as a sales or systems engineer Experience in LAN/WAN/Internet services administration Experience with Wireless technologies, deploying, supporting and doing site surveys. Solid understanding of Wireless Authentication technologies...

  • Systems Engineer

    2 semanas atrás


    Brazil aoro Tempo inteiro

    Systems, Architecture, Synchronous Systems, Kafka, Cryptography, Microservices, Messaging Systems, Payment Platforms, CI/CD, API Development. Overview: Join us as a Systems Engineer with a specialization in developing next-generation synchronous systems and event-drive platforms utilizing GraphQL, Apollo, PostgreSQL, Cryptography, Microservices, Messaging...

  • Senior Product Engineer

    2 meses atrás


    Brazil Cadence Design Systems, Inc. Tempo inteiro

    Description Xcelium Product Engineer is responsible to drive key customer engagements, understanding customer requirements, work with R&D to deliver and deploy Xcelium.Requirements:BS in Computer Science or Electronic EngineeringFamiliar with Low PowerVerification experienceInformation: CLT40hrs/week.Hybrid: Belo Horizonte/MGCadence is the only company that...


  • Brazil Cadence Design Systems, Inc. Tempo inteiro

    Description Xcelium Product Engineer is responsible to drive key customer engagements, understanding customer requirements, work with R&D to deliver and deploy Xcelium.Requirements:BS in Computer Science or Electronic EngineeringFamiliar with Low PowerVerification experienceInformation: CLT40hrs/week.Hybrid: Belo Horizonte/MGCadence is the only company that...


  • Rio de Janeiro, Brazil, BR Brunel Tempo inteiro

    Brunel is currently looking for a to work with one of our clients Onshore in Rio de Janeiro (including regular offshore site visits to the FPSO and Offshore Mobilization). The activities include:- Coordinating all the ICSS and topside control system activities, including a close follow-up of the topsides modifications contractor.- Ensure that the Control...

  • Frontend Engineer

    1 semana atrás


    Brazil Coltech Global Tempo inteiro

    Join a forward-thinking, cutting-edge fintech company committed to delivering exceptional user experiences. They are looking for a skilled React Engineer with expertise in building and maintaining design systems. This role provides an exciting opportunity to contribute to the development of innovative design solutions that enhance the usability and...

  • Frontend Engineer

    1 semana atrás


    Brazil, BR Coltech Global Tempo inteiro

    Join a forward-thinking, cutting-edge fintech company committed to delivering exceptional user experiences. They are looking for a skilled React Engineer with expertise in building and maintaining design systems. This role provides an exciting opportunity to contribute to the development of innovative design solutions that enhance the usability and...

  • Reservoir Engineer

    3 semanas atrás


    Brazil Fox Human Capital Tempo inteiro

    Fox Human Capital is supporting an O&G company for the position of Reservoir Engineer in Rio de Janeiro.Responsibilities::: Provide production modeling and forecasting as required;:: Review the development plan (reservoir part) and relevant plans and propose suggestions and comments.:: Follow up on production units performance and provide necessary...

  • DevOps Engineer

    2 semanas atrás


    Brazil Coltech Global Tempo inteiro

    Our client is a leading financial services company who are looking for an experienced AWS DevOps Engineer to join their team.Key Responsibilities:Manage and secure cloud environments on AWS.Build and maintain CI/CD pipelines using Jenkins to automate deployment processes.Handle the deployment, management, and scaling of applications through...

  • DevOps Engineer

    2 semanas atrás


    Brazil, BR Coltech Global Tempo inteiro

    Our client is a leading financial services company who are looking for an experienced AWS DevOps Engineer to join their team.Key Responsibilities:Manage and secure cloud environments on AWS.Build and maintain CI/CD pipelines using Jenkins to automate deployment processes.Handle the deployment, management, and scaling of applications through...