Senior DevOps Engineer

We are looking for a full-time, remote Senior DevOps Engineer with 5+ years of experience to join our U.S. client's DevOps team. In this role, you will fully automate provisioning, deployment, management, and monitoring for a rapidly evolving and highly scalable set of SaaS products. You will work closely with members of the DevOps team, alongside a DevOps architect, to ensure best practices are implemented across applications. This will involve leading teams on critical initiatives, such as CI/CD and enterprise monitoring, and supporting operational services. This role requires strong problem-solving skills, clear communication, and collaborative teamwork.The right candidate is someone who:Thrives on owning critical systems and takes pride in driving uptime, reliability, and robust incident managementGets energized by designing, building, and scaling automation tooling that empowers other teams and streamlines cross-functional workflowsEnjoys championing process improvements, standardizing deployment and reliability practices, and influencing engineering maturity across an organizationDisplays natural curiosity, constantly measuring, experimenting, and improving from DORA metrics to incident response, and gains fulfillment from reducing manual work through creative scripting and automationFinds satisfaction in mentoring others, running technical workshops or retrospectives, and modeling the behaviors and standards that elevate a DevOps cultureFeels called to our client's core values of being bold, powerful, and caringLoves building trusting partnerships across Engineering, QA, and Services, and delights in transforming shared challenges into measurable outcomesOur client is a U.S. fintech software company that offers innovative banking solutions to improve operations and enhance members' financial lives. The company has grown steadily since its inception over thirty years ago, with nearly 300 financial institutions across the United States, U.S. territories, and the Caribbean as customers. Backed by a large private equity company, our client is a recognized market leader helmed by financial industry veterans.ResponsibilitiesOwn and drive production system stability, respond to incidents, and improve reliability across critical servicesDesign, build, and maintain automation tooling to support internal teams and streamline cross-team workflowsPartner closely with Engineering, QA, and Services to scale DevOps maturity and accelerate deliveryLead efforts to improve system monitoring, alerting, and recovery processes for high uptime and resilienceMentor teammates, champion best practices, and contribute to onboarding, retrospectives, and trainingExperiment with new tools, processes, and metrics to continuously advance DevOps excellence organization-wideRequired ExperienceExcellent English communication skills5+ years of hands-on DevOps experience, preferably with ownership of production systems, automation, and reliability in complex environmentsDeep experience with production operations, incident management, and reliability engineering for complex distributed systemsStrong proficiency in automation scripting, such as Python and Bash, and modern CI/CD pipelinesHands-on background with major cloud platforms, such as AWS, Azure, or GCP, and infrastructure-as-code tools, such as Terraform, CloudFormation, and AnsibleProven expertise with monitoring, alerting, and observability tools, such as Prometheus, Grafana, ELK, and Datadog, in production environmentsDemonstrated ability to mentor others, standardize processes, and drive adoption of best practices across teamsStrong collaborator, comfortable working cross-functionally with Engineering, QA, and ServicesFamiliarity with DevOps metrics and frameworks, such as DORA metrics and SRE practices, and a passion for data-driven improvementCreative problem solver who thrives in a bold, influential, and caring team cultureTrustworthy, team-oriented, and transparentPreferred ExperienceBachelor's degree in Computer Science, Engineering, or equivalent experience; advanced degree or certifications in DevOps or CloudAdditional InformationKnowing your ideas are heard and matter, think bigYou get to own your job and be recognized for your contributionsWork with innovative and creative peopleMaking mistakes is human. Let's learn from them. Be transparentWe recognize you as an individual, with no presumptions or judgment. Be the extraordinary you15 days Paid Time Off (PTO), one floating day, three sick days, and designated national holidaysStart: ASAPAbout VelozientWe are a privately held, nearshore software development company providing outsourced development resources to North American companies. Our mission is to offer development talent who enjoy taking on challenging work, want to grow their skills and experiences building software, and excel in a fast-paced, dynamic team environment. We are committed to delivering world-class remote resources that enable our valued client team members to work effectively. If this type of opportunity excites you, then consider joining our team