Field Support Engineer CCNA

Join one of the biggest IT Services companies in the world Here you can transform your careerWhy join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Field Support Engineer CCNA, who lives in Jeceaba/MG, and wants to learn and transform his career.In this role you will:This Field Support Engineer is responsible for the LAN and WAN networks. On the LAN, they are responsible for addressing, switches, routers, WLAN, AD, DNS, NPM, firewalls, CDNs, load balancers, and NFV. On the WAN, they are responsible for private networks and the internet, and assist in the adoption of network monitoring and data collection tools. They support carrier trunking with the local network.Pre-requisites:Advanced Portuguese & advanced English (both written & speaking)Available to work on-site in Belo Horizonte/MG.Valid Cisco CCNA or CCNP certification or in process (course completed).And much better if you stand out for:Cisco CCNA CertificationExperience for configuration, troubleshooting, testing, IMAC for access/border/core network for Cisco/HP Family.This Family comprises small/medium switches L2/L3, small/medium/large Router L3-L7 for access/edge/core, WLAN Cisco/HPThis CoE wants coverage firewalls Palo Alto, SASE and understand cybersecurity informationIdentification, testing and built cabling CAT5-9, fiberoptics MM/SMTesting for data communication radio & mobile accessKnowledge for NSX /Virtualization networkActive Directory/ Radius/802.1x/ MFA authentication.Palo Alto VPN Server / Windows Jump Server configurationDesirable Skills:knowledge Fortinet/Huawei for network (LAN/WLAN) and security devicesExperience MS Windows OS, O365 E1/E3/E5, AD, Single/MFAExperience for EndUser support in record, diagnose and solve problems in the scope of microcomputing, hardware, operating systems, telephony, videoconferencing, web conferencing, audio conferencing and related areas, including performing any corrective maintenance on ICT equipment;Experience to clarify doubts and guide users regarding the use, availability, installation and configuration of software, applications, information systems (both those in the market and those developed internally), equipment, standards and procedures on the technological environment of the Customer and its useidentify and immediately report to the Level 2 Service Supervisor critical problems that have significant impacts on the technological environment of Customer, exceptional situations and other situations beyond its control or jurisdiction;Perform analysis of the hardware requirements for software installation;test functionalities of new equipment, components or peripherals, and prepare configuration and user guides or manuals;reinstall the default image on workstations or notebooks, including the process of backing up users' data;act in the execution of activities of the asset management process in Customer locations where there are no asset technicians allocated, at times when the Asset Management service is not available or whenever required by supervision.VMware NSX Certification.Basic knowledge for Zabbix configuration for network devices .>>>What do we offer? TCS Benefits in Brazil:Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects each person. Our motto is “Inclusion without exception”. Join us and become a TCSer#BuildingonbeliefRGS: 10099063