Software Support Engineer

3 semanas atrás


Brazil Ranger Technical Resources Tempo inteiro

Support Engineer: Software


Position Summary:


Our partner, a leading intranet software company, offering innovative software solutions that help businesses build enterprise-level portals to connect their employees across different departments, is looking to add a Software Support Engineer to their team. In this role, you will be instrumental in integrating their platform with various third-party applications and systems to enhance its functionality and meet client’s needs. If you have a passion for technology, a knack for problem-solving, and enjoy working on diverse integration projects, this is an exciting opportunity to make a significant impact.


Experience and Education:


  • Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related technical experience.
  • 5+ years of experience in technical support and/or related roles.
  • Background in technical support environments, particularly with software and integrations.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with customers, internal teams, and third-party vendors.


Skills and Strengths:


  • Cloud Infrastructures
  • On-Premise Infrastructures
  • Google Suite
  • Microsoft Suite
  • Accessibility (i.e., SSO, SAML, Okta, Microsoft Entra, Active Directory)
  • Communications (i.e., SMTP, Slack, Microsoft Teams)
  • Calendars (i.e., Google Calendar, Microsoft Outlook)
  • Documents (i.e., Microsoft SharePoint, Google Drive)
  • Data transfer (i.e., API Integrations, Data Hooks)
  • Direct collaboration with end-users / clients


Primary Job Responsibilities:


  • Collaborate with customers to understand their integration requirements and objectives, translating them into technical specifications and implementation plans.
  • Provide technical expertise and guidance to customers and internal teams throughout the integration process, offering recommendations and best practices to optimize integration outcomes.
  • Perform custom integrations for third-party applications, leveraging APIs and other integration tools and technologies, within cloud and on-premise infrastructures.
  • Test and validate integrations to ensure they meet functional and performance requirements, identifying and resolving any issues or discrepancies.
  • Document integration processes, configurations, and workflows, creating comprehensive documentation and knowledge base articles for reference and training purposes.



  • Brazil Red Hat Software Tempo inteiro

    About the job  Red Hat is adding a Senior Software Maintenance Engineer with a solid background in Platform-as-a-Service (PaaS) technologies to our Enhanced Support team in Brazil. In this role, you will provide high-level technical support and sustaining engineering services to dedicated enterprise customer accounts to help them maximize uptime and...


  • Brazil Global Tempo inteiro

    about the job  red hat is adding a senior software maintenance engineer with a solid background in platform-as-a-service (paas) technologies to our enhanced support team in brazil. in this role, you will provide high-level technical support and sustaining engineering services to dedicated enterprise customer accounts to help them maximize uptime and...


  • Brazil Traact Tempo inteiro

    Company Description Traact is a legal service platform SaaS company that focuses on automating administrative tasks in entity management, board meetings, permits & licensing, disputes & litigation, and contract management. Role Description This is a full-time remote role for a Senior Software Engineer at Traact. As a Senior Software Engineer, you will be...


  • Brazil Traact Tempo inteiro

    Company DescriptionTraact is a legal service platform SaaS company that focuses on automating administrative tasks in entity management, board meetings, permits & licensing, disputes & litigation, and contract management.Role DescriptionThis is a full-time remote role for a Senior Software Engineer at Traact. As a Senior Software Engineer, you will be...

  • Full Stack Engineer

    Há 4 dias


    Brazil, BR Flatiron Software Co Tempo inteiro

    Job Title: FULL STACK DEVELOPER (REMOTE)About:Flatiron is a global remote software development company with engineers located around the world. We unite experts from diverse backgrounds and experiences in a collaborative culture to deliver exceptional products and services for our clients. As a forward-thinking software engineering company, we provide...

  • Full Stack Engineer

    Há 4 dias


    Brazil Flatiron Software Co Tempo inteiro

    Job Title: FULL STACK DEVELOPER (REMOTE) About: Flatiron is a global remote software development company with engineers located around the world. We unite experts from diverse backgrounds and experiences in a collaborative culture to deliver exceptional products and services for our clients. As a forward-thinking software engineering company, we provide...

  • Full Stack Engineer

    Há 4 dias


    Brazil Flatiron Software Co Tempo inteiro

    Job Title: FULL STACK DEVELOPER (REMOTE)About:Flatiron is a global remote software development company with engineers located around the world. We unite experts from diverse backgrounds and experiences in a collaborative culture to deliver exceptional products and services for our clients. As a forward-thinking software engineering company, we provide...


  • Brazil, BR Sigma Software Group Tempo inteiro

    We are looking for a well-rounded Senior Database Reliability Engineer who will be responsible for the daily operations, ensuring the seamless functioning of databases. This includes executing regular maintenance tasks to enhance performance and establishing routine backup strategies for securing critical data. The position involves investigating and...


  • Brazil Sigma Software Group Tempo inteiro

    We are looking for a well-rounded Senior Database Reliability Engineer who will be responsible for the daily operations, ensuring the seamless functioning of databases. This includes executing regular maintenance tasks to enhance performance and establishing routine backup strategies for securing critical data. The position involves investigating and...


  • Brazil Sigma Software Group Tempo inteiro

    Lead a dynamic tech team with cutting-edge web1 and web3 technologies. Join us now!As Sigma Software, we are involved with the client team to contribute to designing and developing a technical solution for the customer’s tokenized domain reservation platform. We started by assigning a software architect to design smart contracts and integrate blockchain...


  • São Paulo, Brazil, BR Clever Devices Tempo inteiro

    As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a System Support Engineer.Job Summary:The System Support...

  • Technical Support Engineer

    2 semanas atrás


    Brazil, BR Sumsub Tempo inteiro

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...

  • Technical Support Engineer

    2 semanas atrás


    Brazil Sumsub Tempo inteiro

    Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.Sumsub has over 2,000 clients across the...

  • Senior Software Engineer

    4 semanas atrás


    Brazil, BR Foretellix Tempo inteiro

    ***Please send your CV in EnglishWhat will you do:• Develop a revolutionary system for qualifying , and be involved in changing the world.• Work fully hands-on in coding, debugging, testing and simulations, using object-oriented and aspect-oriented languages, under Linux.• Take part in development of a new high-level open-source language, its compiler,...

  • Senior Software Engineer

    4 semanas atrás


    Brazil Foretellix Tempo inteiro

    ***Please send your CV in EnglishWhat will you do:• Develop a revolutionary system for qualifying , and be involved in changing the world.• Work fully hands-on in coding, debugging, testing and simulations, using object-oriented and aspect-oriented languages, under Linux.• Take part in development of a new high-level open-source language, its compiler,...

  • Senior Software Engineer

    1 semana atrás


    Brazil Blipay Tempo inteiro

    Company Description Blipay, a pioneering financial technology company, is transforming consumer financial services in Brazil. We develop innovative products designed to enhance millions of lives and drive forward the future of consumer banking. Our products are user-friendly, secure, and easily accessible, aiming to seamlessly integrate into everyday...


  • Brazil amazon Tempo inteiro

    DESCRIPTION WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers deserve the best connectivity and smart home experience possible. To find out more about...

  • Software Engineer

    2 semanas atrás


    Brazil, BR Etleap Tempo inteiro

    Software Engineer - Integrations Etleap came to be out of the frustration with how much time data wrangling takes away from the actual analysis. We were just tired of spending time building and maintaining data pipelines. Then we noticed, so is everyone else! That is why we’ve created an intuitive ETL tool that easily enables the data analysts themselves...

  • Software Engineer

    2 semanas atrás


    Brazil Etleap Tempo inteiro

    Software Engineer - Integrations Etleap came to be out of the frustration with how much time data wrangling takes away from the actual analysis. We were just tired of spending time building and maintaining data pipelines. Then we noticed, so is everyone else! That is why we’ve created an intuitive ETL tool that easily enables the data analysts themselves...


  • Brazil amazon Tempo inteiro

    DESCRIPTION WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers deserve the best connectivity and smart home experience possible. To find out more about...