Service Inside Sales

3 semanas atrás

São Paulo, São Paulo, Brasil Danaher Tempo inteiro

Job Summary

Manage customer relationships and drive and close sales in Research Academia and Early-Stage Biotech accounts. Create, nurture, propose and close on attractive leads aligned to overall sales goals.

Qualifications

  • Inclination and ability to listen to various stakeholders (e.g., Customers, Sales) and generate actionable insights.
  • Successfully deliver results while quickly adapting to changing priorities and unforeseen challenges
  • Self-starter, proactive, able to work independently with minimal direction.
  • Strong Effective Communication; excellent oral & written communication skills,
  • Positive attitude with a phenomenal outlook to actioning objectives with compliance and integrity
  • Excellent interpersonal, verbal, and written communications skills including strong grammatical skills Preferred.
  • Superior telephone etiquette, build relationships and problem solving in the moment with clear details, facts, and follow-up activities, speaks credibly with customers, delivers a compelling message with ability to go off script.

Education and/or Experience

  • Bachelor's Business/Engineering or other similar areas.
  • Highly computer literate (especially in Excel and PowerPoint and other systems)
  • 1+ years of Sales/Inside sales experience with successful track record
  • In depth understanding of chromatographic science products and instrumentation and our markets, preferred.
  • Languages: Intermediate English and Portuguese

Specific Duties & Responsibilities

  • Design and execute account specific business plans including customer goals, strategic initiatives, opportunity development, relationship mapping, and competitive threats.
  • Lead customers through sales cycle, from opportunity discovery through deal closure.
  • Take ownership of own pipeline and accountable for sales targets, proactively reviewing conversion rates, bottlenecks, and speed to close.
  • Develop proposal, generate quote, negotiate with customer stakeholders, and close deal.
  • Sell services that can be renewable and assure customer loyalty.
  • Drive improvement in billable service business. Serve as a point of contact to customers, sales, engineers, District Managers, and supplier with the objective of retaining growing business.
  • Feed SFDC funnel activities and assure customer intimacy trough case management.
  • Support IB initiatives for assigned territory.
  • Support field team with admin activities whenever is required.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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