Technical Support Analyst

3 semanas atrás

Osasco, São Paulo, Brasil Danfoss Tempo inteiro
Job Description

Danfoss offers you the unique opportunity to join a professional global company with a clear growth agenda and a purpose of helping its customers, whether users or companies of all business segments.

We are looking for a Field Service Technical, to provide technical and application support to internal, external sales and customers including OEMs, system integrators, Distributors and after sales support (including product selection, commissioning, trouble shooting, servicing and repairs) for Danfoss Variable Speed Drives in LAM region responsability, based in Osasco/SP.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

  • Provide technical product advice and post-sales support to internal and external customers.
  • Work closely with Danfoss Power Electronics & Drives sales to demonstrate the value of the Variable Speed Drives product and its services related.
  • Provide technical support as well as backup to customers on commissioning support (including creating and maintaining customer drawings and specifications), product queries and technical issues and processing of service/warranty claims.
  • Conduct product training for internal/external sales, customers, wholesalers, sales partners and service partners.
  • Carry out activities in accordance with Danfoss quality procedures.
  • Carry out other duties as may be required from time to time.
  • Plan and co-ordinate all resources required for timely completion of routine repair and maintenance activities.
  • Provide frontline support for technicians.
Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

  • Preferably 3 years' experience and above experience in the market.
  • Graduate in Mechanical/Mechatronics/Electronics.
  • Independent, self-motivated and self-organized.
  • Result oriented and eager to contribute
  • Good communication skills.
Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.


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