IT Solutions Support Engineer
3 semanas atrás
IT Solutions Support Engineer - Mid-senior49_744000080824801Obowiązki Very good communication and interpersonal relation skills in an international environment,Ability to adapt and work with either technical or business peopleAt ease with distant communications leveraging a wide array of technologies (shared code, documents and forums, phone, chat, e-mail).Up to 2 years work experience in an Enterprise application support environment would be a plus.Exposure working in IIS hosted web application is preferred.Good understanding of Windows Server & MS SQL Server concepts is required.Extensive technical understanding that spans multiple platforms and application level expertise of a portfolio of applications with broad knowledge of the business strategic priorities, in order to resolve complex problems.Demonstrated development or technical application support skill sets with detailed technical experience with industry standard tools and technologies like ASP .Net / C# / SQL / IIS /Message Queues/ Restful servicesUnderstanding of ITIL, SDLC and Product Lifecycle methodologies is a definite plus.Good understanding of any IT Service Management tool to log, monitor, and document the incidents/tickets.Log tickets based on end user requests to resolve queries within SLA.Perform initial investigations to identify origins of issues.Coordinate with IT Operations, Development teams based on the reported issues to coordinate their resolution within SLA.Wymagania Hands on experience in providing functional level of support and troubleshooting of .Net based web applications is an added advantage. Experience working with customers from European region would be a plus.Oferujemy Working hours: Monday to Friday - 09:00 to 18:00 Hybrid WorkBe available 1 weekend per month, as there will be a rotation schedule. Źródło: Eurofins/Praca Aplikuj
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IT Solutions Support Engineer
3 semanas atrás
Indaiatuba, Brasil Eurofins Tempo inteiroOverview Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest...
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It Solutions Support Engineer
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Indaiatuba, Brasil Eurofins Tempo inteiroOverviewEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest...
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IT Solutions Database Engineer
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Indaiatuba, Brasil Eurofins Tempo inteiroEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies...
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IT Solutions Database Engineer
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IT Solutions Operations Coordinator
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Indaiatuba, Brasil Eurofins Tempo inteiroJob Description SUMMARY OF POSITION AND OBJECTIVES: To handle all aspects of service management effectively including incident, service and change management by coordinating with global support teams and ensuring service restoration/fix as soon as possible; thereby driving improvement in service availability. Handle end to end communications to relevant...