Senior Business Analyst

Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for Senior Business Analyst who wants to learn and transform his career. Mandatory Skills: 5+ years’ experience as a Product Analyst. Proven knowledge of product and industry best practices. Strong technical written and verbal English; comfortable with technical documentation. Strong problem‑solving and judgment; solid understanding of customer journeys and customer experience. Intermediate SQL for ad‑hoc queries and data analysis. Experience managing product backlogs and release plans; tracking team metrics and removing blockers. Proficient with Agile frameworks (Scrum, Kanban, SAFe) and tools (JIRA, Confluence). Experience with large BPM solutions and business/process modeling. Deep understanding of business processes and high‑quality digital product delivery. Demonstrated leadership influencing cross‑functional, self‑organizing teams. Comfortable working in complex, diverse and fast‑changing environments; adapts quickly to evolving priorities. Able to deliver high‑quality work during uncertainty and ambiguity. Advocates and fosters a data‑driven culture focused on measurable outcomes and business agility. Willingness to challenge assumptions and contribute constructive, innovative ideas. And much better if you stand out for: Nice to have: IIBA (business analysis) or PSPO/CSPO (Product Owner) certifications — PSPO/CSPO useful if the candidate may act as an ad‑hoc deputy PO Key Responsibilities: Own translation of user needs into detailed, ready-to-build requirements for the squad. Define and document benefit hypotheses and testable acceptance criteria for backlog features. Write clear, unambiguous user stories and acceptance criteria using BDD/Gherkin, user-centric principles and INVEST. Use quantitative data to influence product decisions and operationalize PO‑approved plans. Partner with the PO to ensure backlog alignment with business priorities (PO retains final prioritization, scope changes and release sign‑off). Keep work 2–3 sprints ahead of the squad; ensure each feature meets DoR and DoD and is sprint‑ready. Partner with the Scrum Master to assess team capacity, participate in rituals, and help define DoR/DoD. Facilitate and lead refinement sessions with the squad. Map and manage interdependencies across products and teams; coordinate with PO and Product Manager. Identify key unknowns, propose alternatives, and manage spikes within sprints to reduce risk. Communicate product vision and functional intent to developers and testers; drive improvements to user experience. Communicate risks and impediments; support trade‑offs and ROAM‑based decision making with the PO. Document confirmed business processes as authoritative references for stakeholders (end users, development, IT support). Identify process bottlenecks and collaborate with PO, SM, SQA/TQ and the squad to mitigate them. Support and/or facilitate system demos (inspect-and-adapt) as needed. Support UAT activities as required (write scripts and/or guide business users on test execution), depending on the product Key Words: BA; English >>>>> What do we offer? TCS Benefits – Brazil: Health insurance Dental Plan Life insurance Transportation vouchers Meal/Food Voucher Childcare assistance Gympass TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates Partnership with SESC Reimbursement of Certifications Free TCS Learning Portal – Online courses and live training International experience opportunity Discount Partnership with Universities and Language Schools Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire TCS Gems – Recognition for performance Xcelerate – Free Mentoring Career Platform Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process. At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception. At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer #Buildingonbelief RGS - 10472129