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City Business Partner

4 semanas atrás

São Paulo, São Paulo, Brasil Keeta Tempo inteiro
Responsibilities: City P&L Influence: Directly accountable for key operational KPIs such as SLA, cost-per-order, and fleet utilization;
Team Leadership: Lead a team of Fleet Ops Leads (FOLs) to execute and monitor on-ground operations;
Local Strategy Ownership: Develop and drive city-level operational playbooks, incentive schemes, and engagement models;
On-ground Execution: Serve as the core link between central ops, 3PL/freelancer fleets, and city-level restaurant partners;
Operational Problem-Solving: Use data and partner feedback to identify bottlenecks and roll out scalable solutions.
Requirements:
4+ years of experience in logistics, on-ground ops, or city launches;
Experience in managing field teams, ground execution, or supply onboarding in fast-paced environments;
Willingness to travel or relocate between assigned cities;
Prior experience in food delivery, ride-hailing, or logistics tech platforms;
Strong analytical thinking and problem-solving skills with the ability to make data-driven decisions in fast-paced, ambiguous environments.