Information Technology Operations Manager and Tier 3 Systems Engineer
2 semanas atrás
IT Operations Manager and Tier 3 Systems Engineer.100% ENGLISH PROFICIENCY IS REQUIRED FOR THIS POSITION. PLEASE SUBMIT ALL RESUMES IN ENGLISH.
Job Title: IT Operations Manager / Tier 3 Systems EngineerLocation: Latin America
Company Overview:Sycomp is a leading organization dedicated to delivering innovative IT solutions. We are actively seeking a talented and motivated individual to join our team as an IT Operations Manager, encompassing the responsibilities of a Tier 3 Helpdesk Engineer and IT Manager. The chosen candidate will play a pivotal role in maintaining and optimizing our IT infrastructure, while providing exceptional support to our internal users.Responsibilities:Tier 3 Helpdesk Support:Serve as the primary point of contact for escalated technical issues, delivering expert troubleshooting and resolution for on-premises and remote users.Efficiently manage helpdesk ticket queues, ensuring timely and effective issue resolution.Collaborate with Tier 1 and Tier 2 support teams to enhance overall support efficiency.Infrastructure Management:Oversee and maintain the technology stack, including Azure Active Directory, on-premises Active Directory, and Azure Single Sign-On (SSO).Implement and manage Azure Virtual Desktop Infrastructure (VDI) solutions.Administer Cisco VPN for secure remote access.Security and Compliance:Lead efforts to secure the IT environment, ensuring compliance with industry standards and best practices.Participate in migrating applications to Single Sign-On (SSO) for heightened security.Conduct regular security audits and implement necessary measures to address vulnerabilities.Automation and Scripting:Leverage PowerShell scripting to automate processes, including onboarding/offboarding procedures.Implement automation solutions to streamline routine maintenance tasks.Global Helpdesk Management:Manage helpdesk engineers globally, coordinating support activities across all US and APAC time zones.Ensure consistent and effective support services worldwide.Project Management:Lead and execute new IT projects, from planning to implementation, ensuring alignment with organizational goals.Collaborate with cross-functional teams to deliver projects on time and within budget.Licensing and Compliance:Track and manage software licenses, ensuring compliance with vendor agreements.Proactively address licensing needs and optimize costs.Qualifications:Bachelor’s degree in Information Technology, Computer Science, or relative experience in the industry.Proven experience in a Tier 3 helpdesk support role and IT management.Strong proficiency with the Microsoft technology stack, including Azure services.Experience with Azure Active Directory, Single Sign-On (SSO), and Azure VDI.Experiencing onboarding and migrating applications to SSO including lifecycle management for license and user management.In-depth knowledge of Cisco VPN and network security.Proficient in PowerShell scripting for automation.Demonstrated ability to lead and manage IT projects.Strong problem-solving skills and ability to handle escalated technical issues.Excellent communication and interpersonal skills.
If you are a dynamic IT professional seeking a challenging and rewarding role that combines Tier 3 helpdesk support, systems engineering and IT management, and you are excited about contributing to Sycomp's global success, we invite you to apply. Join us in shaping the future of our IT infrastructure and providing top-notch support to our internal users. Apply today by replying to this post with your resume (in English) .
-
System Engineer
3 semanas atrás
São Paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video...
-
Sao Paulo, Brasil Western Union Tempo inteiro**Technology Operations Manager, Digital Banking**: - Sao Paulo, Brazil** Are you talented at identifying and implementing the best and most efficient ways to resolve complex operational tasks? Want to help lead the engineering of digital banking IT systems and networks? Are you interested in joining a globally diverse organization where our unique...
-
Technology Operations Engineer, Digital Banking
2 semanas atrás
São Paulo, Brasil Western Union Tempo inteiroTechnology Operations Engineer, Digital Banking - Sao Paulo, Brazil Are you talented at identifying and implementing the best and most efficient ways to resolve complex operational tasks? Want to help lead the engineering of digital banking IT systems and networks? Are you interested in joining a globally diverse organization where our unique...
-
Technology Operations Engineer, Digital Banking
2 semanas atrás
São Paulo, Brasil Western Union Tempo inteiroTechnology Operations Engineer, Digital Banking - Sao Paulo, Brazil Are you talented at identifying and implementing the best and most efficient ways to resolve complex operational tasks? Want to help lead the engineering of digital banking IT systems and networks? Are you interested in joining a globally diverse organization where our unique...
-
System Engineer
Há 7 dias
São Paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...
-
System Engineer
2 semanas atrás
São Paulo, São Paulo, Estado de São Paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...
-
System Engineer
3 semanas atrás
são paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video...
-
System Engineer
3 semanas atrás
São Paulo, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video analytics...
-
System Engineer
3 semanas atrás
São Paulo, SP, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video...
-
System Engineer
2 semanas atrás
São Paulo, SP, Brasil Kapsch TrafficCom América Latina Tempo inteiroKapsch TrafficCom develops smart solutions to make mobility safer, more sustainable and efficient for everybody. We design, build and operate traffic management systems including connected vehicles technology and mobility demand management as well as tolling services for cities, roads, tunnels and bridges around the world. We develop data and video...
-
Senior Associate Customer Success Systems Engineer
2 semanas atrás
São Paulo, Brasil Nutanix Tempo inteiroThe Opportunity Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a passionate Senior Associate Customer Success Systems Engineer to help our customers in their cloud...
-
Senior Associate Customer Success Systems Engineer
2 semanas atrás
São Paulo, Brasil Nutanix Tempo inteiroThe Opportunity Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a passionate Senior Associate Customer Success Systems Engineer to help our customers in their cloud...
-
Systems Support Engineer
Há 2 dias
São Paulo, Brasil Clever Devices Tempo inteiroAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a System Support Engineer.Job Summary:The System Support...
-
Systems Support Engineer
2 semanas atrás
São Paulo, Brasil Clever Devices Tempo inteiroAs THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a System Support Engineer. Job Summary: The System...
-
Mid-Career Electrical and Electronic Systems Engineer
3 semanas atrás
São José dos Campos, Brasil Boeing Tempo inteiroDescription Qualifications: Boeing Brazil is seeking Mid-Career Electrical and Electronic Systems Engineer , reporting to the Electrical Power Systems team Manager of Boeing Brazil, working out of the São Jose Dos Campos, Brazil office. The Mid-Career Electrical and Electronic Systems Engineer will work with the global Electrical...
-
Mid-Career Electrical and Electronic Systems Engineer
3 semanas atrás
São José dos Campos, Brasil Boeing Tempo inteiroDescription Qualifications: Boeing Brazil is seeking Mid-Career Electrical and Electronic Systems Engineer , reporting to the Electrical Power Systems team Manager of Boeing Brazil, working out of the São Jose Dos Campos, Brazil office. The Mid-Career Electrical and Electronic Systems Engineer will work with the global Electrical Power...
-
Senior Electrical and Electronic Systems Engineer
3 semanas atrás
São José dos Campos, Brasil Boeing Tempo inteiroDescription Qualifications: Boeing Brazil is seeking Senior Electrical and Electronic Systems Engineer, reporting to the Electrical Power Systems team Manager of Boeing Brazil, working out of the São Jose Dos Campos, Brazil office. The Senior Electrical and Electronic Systems Engineer will work with the global Electrical Power...
-
Senior Electrical and Electronic Systems Engineer
3 semanas atrás
São José dos Campos, Brasil Boeing Tempo inteiroDescription Qualifications: Boeing Brazil is seeking Senior Electrical and Electronic Systems Engineer, reporting to the Electrical Power Systems team Manager of Boeing Brazil, working out of the São Jose Dos Campos, Brazil office. The Senior Electrical and Electronic Systems Engineer will work with the global Electrical Power Systems ...
-
Systems Operations Analyst Senior
Há 18 horas
São Paulo, Brasil FIS Tempo inteiroPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help...
-
Associate Connectivity and Network Systems Engineer
2 semanas atrás
São José dos Campos, Brasil Boeing Tempo inteiroDescription Qualifications: Boeing Brazil is seeking an Associate Connectivity and Network System Design Engineer , reporting to the Electrical and Electronics Engineering Manager , working out of the Sao Jose Dos Campos, Brazil office . The experienced Connectivity and Network System Design Engineers will join the team in defining and integrating...
