Lead Technical Consultant
Há 5 horas
Company Overview At Synamedia, we’re a global team of 1,700+ trailblazers across 20 countries, revolutionizing how the world is entertained and informed. With a legacy of protecting our long-time customers, we’re laser-focused on driving growth and leading the charge as the industry shifts from Pay-TV to IP and streaming. We are the pioneers in next-gen media cloud services who power the viewing experiences of billions of people on Earth with our best-in-class live streaming, distribution, ad tech, cloud platforms, and more. Our solutions, built over three decades and trusted by 1,000+ customers, fuel giants like Disney, NBA, The Olympics, Astro, Comcast, Tata Play, and many more. Ready to grow with us and shape the future of media and entertainment solutions? Let’s do it together About the Job – Lead Technical Consultant Key Responsibilities: Ensuring a healthy platform delivering smooth services for all the customers. Provide strong technical leadership to ensure continuous improvement across the team Prime contributor for automation and scripting tasks. Must have worked in a fast-paced, quick response/crisis handling team. In-depth knowledge and experience of supporting complex projects. Command and control during High Priority Events. Responsible for contribution in refining Service Centre tools and processes. Implement monitoring scripts to prevent repetitive issues. Able to work independently or as part of a team towards complex issue resolutions. Ability to collaborate with customer deployment teams. Solid communicator, with excellent written and spoken Portuguese and English. Must know ITIL framework (Incident, Change, Problem, configuration) Independently/collectively troubleshoot issues reported by customer on ServiceNow ticketing tool. Accurate analysis, tracking and reporting of any problems or issues found during investigation. Contribute to the knowledge management in the department. Collaboration with the support and deployment teams to resolve issues. Good with documentation and RCA preparation. Development of training material, for education and knowledge sharing with other team members as appropriate. A good understanding how to monitor and improve service quality. Stay on top of customer reported issues, regularly communicate with customers. Technical Skills: Excellent in problem-solving and analytical skills. Excellent Linux Systems Administrator. Good experience with at least one scripting language (bash, python, perl). Experience in support and configuration of software applications on both Linux and Windows operating systems. Knowledge of applications clusters for application redundancy desirable ,e.G., Red Hat Cluster. Experience with operation and support of virtual machines using VMware (vSphere and vCenter) would be advantageous Experience with a video delivery system, preferably in a support or integration role. Solid with relational database (Oracle preferred) and non-relational database (Mongo preferred). Good understanding of networking, TCP/IP and UDP protocols Good understanding of network
-
Junior Technical Consultant
2 semanas atrás
Rio de Janeiro, Brasil United Nations Tempo inteiroResult of Service - He/she will carry out part of the “Report of thirty (30) municipalities most susceptible to risks to disasters in the state of Rio de Janeiro", using existing secondary data, referring to the municipalities of Teresópolis, Nova Friburgo, Bom Jardim and São José do Vale do Rio Preto. This report will also draw up a non-exhaustive list...
-
Senior Technical Consultant
2 semanas atrás
Rio de Janeiro, Brasil United Nations Tempo inteiroResult of Service- He/she will carry out part of the “Report of thirty (30) municipalities most susceptible to risks to disasters in the state of Rio de Janeiro", using existing secondary data, referring to the Baixada Fluminense Metropolitan region. This report will also draw up a non-exhaustive list of strategic initiatives aimed at promoting risk...
-
Team Technical Lead
Há 5 dias
Rio de Janeiro, Brasil Equação IT Tempo inteiroEquação IT is a company focused on boosting technology and solid solutions through our expert consultants leading a high perspective and adding value to our customers with the purpose of providing optimization and business growth to our partners. We are looking for a Team Technical Lead - SAP IDS with the following requirements: **Requirements**: - SAP...
-
Technical Consultant Portuguese
Há 3 dias
Rio de Janeiro, Brasil Zoom Tempo inteiroEscalation Engineer What you can expect As a Technical Consultant at Workvivo, your role involves supporting customers by addressing queries and troubleshooting technical issues. You will also build a repository of resources and become an expert on our platform. Additionally, you will represent the Voice of the Customer, sharing insights with the Product...
-
Junior Technical Consultant
2 semanas atrás
Rio de Janeiro, Brasil United Nations Tempo inteiroResult of Service - He/she will carry out part of the “Report of thirty (30) municipalities most susceptible to risks to disasters in the state of Rio de Janeiro", using existing secondary data, referring to the municipalities of Barra Mansa, Rio Claro and Angra dos Reis. This report will also draw up a non-exhaustive list of strategic initiatives aimed at...
-
Junior Technical Consultant
2 semanas atrás
Rio de Janeiro, Brasil United Nations Tempo inteiroResult of Service- He/she will carry out part of the “Report of thirty (30) municipalities most susceptible to risks to disasters in the state of Rio de Janeiro", using existing secondary data, referring to the municipalities of Porciúncula, Laje do Muriaé, Itaperuna and Bom Jesus do Itabapoana. This report will also draw up a non-exhaustive list of...
-
Senior Technical Consultant
2 semanas atrás
Rio de Janeiro, Brasil United Nations Tempo inteiroResult of Service - He/she will carry out part of the “Report of thirty (30) municipalities most susceptible to risks to disasters in the state of Rio de Janeiro", using existing secondary data, referring to the North and Northwest regions. This report will also draw up a non-exhaustive list of strategic initiatives aimed at promoting risk reduction and...
-
Senior Technical Consultant
Há 3 dias
Rio de Janeiro, Brasil United Nations Tempo inteiroResult of Service - He/she will carry out part of the “Report of thirty (30) municipalities most susceptible to risks to disasters in the state of Rio de Janeiro", using existing secondary data, referring to the Middle Paraíba and Green Coast regions. This report will also draw up a non-exhaustive list of strategic initiatives aimed at promoting risk...
-
Technical Lead
2 semanas atrás
Rio de Janeiro, Brasil NOV Inc. Tempo inteiro**As Technical Lead you will plan, direct, and coordinate the technical activities of complex and large projects. You work closely together with the Project Management, Engineering&Technology Management, Team Leaders, Directors, and project execution team to deliver according to contract scope, time, and quality. You will have focus on setting goals,...
-
Br Princial Consultant
2 semanas atrás
Rio de Janeiro, Brasil dss+ Tempo inteiro**Allow us to introduce ourselves**Infrata is a global transaction advisory firm that provided technical, traffic and ESG advisory to lenders, investors and sponsors in transactions related to the infrastructure sector.Infrata is a British firm with headquarters in London and offices in Madrid, Bogota, Toronto and New York. Over the last years Infrata has...
