Technical Support Engineer

4 semanas atrás


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Department:Pre SalesProject Location(s):Rio de Janeiro, Brazil nationwide business trip sometimes.Job Type:Technical Support Engineer (OSS/IP)Working place:Base Rio de Janeiro, Brazil nationwide business trip sometimes.Key Responsibilities:Handle network management system failures and customer requests;Deal with network changes within the network management system, including network management system upgrade;Responsible for daily maintenance and inspection of network management system, including reporting network failures to customers;Responsible for internal and external communication and coordination, establishing good stakeholder relationships;Draft weekly report and other work reports.Requirements:Bachelor degree or above in telecommunications or network related major.Familiar with network management system, experience in maintaining medium to large networks.Familiar with TCP/IP Protocol, IT knowledge.Holding CCNP is a plus.English is mandatory.#J-18808-Ljbffr


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