D365 Lead Technical Engineer

We are HCLTech, one of the world’s largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud.

The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to continually raise the bar for excellence in our services. We strive to empower each of our professionals to achieve their best, while also striving to help them find their daily inspiration and become the best version of themselves.

We are looking for a highly talented and self-motivated to join us on our journey to advance the world of technology through innovation and creativity.

Position Summary
The Dynamics 365 (CE and F&O) Engineer will be responsible for the creation of a technology framework and providing technical leadership in support of initiatives in cloud computing and automation, with a focus on the design of systems and services that run on D365 platforms. Lead technical teams across the across the organization to achieve cloud transformation goal. Coach members of the team, drive solutions forward and be able to take a pragmatic approach to ensure success in challenging environments.

Essential Duties and Responsibilities
· Solution Design and Engineering: Assist with the system design and engineering the solution using Microsoft CRM, Azure Features and .net technologies
· Requirement Gathering: Interact with business users to understand and document the business requirements.
· Perform the POC for the new business requirements and work closely with business to convert the POC to working model.
· Creation of process flows, system tasks for the requirements and customize and configuration of Microsoft CRM application as per the designed artifacts.
· Project Engineer for the development and enhancement of the Microsoft CRM application and provides oversight to other developers in the team and review their deliverables.
· Support the Quality Assurance team during the testing process and assist with defect fixes by correcting the Microsoft CRM code
· Support the production system and analyze/resolve the business-critical issues within the SLA timeline.
· Evaluate the tools and technologies in market which will improve the business process and benefit customer.
· Manage dynamics patch releases and wave release planning to main system up to date.
· Create and manage dynamics sandbox/production environments in power platform based on project needs.
· Review the implementation design/architect proposed by implementation team and provide recommendations to ensure the best practice guidelines are followed for Dynamics 365.
· Plan and support Dynamics 365 releases with multiple divisions and apply the changes.
· Build DevOps pipelines to promote Dynamics customizations to ALM environments and configure them with various stage-based approvals.
· Support the production system and analyze/resolve the business-critical issues reported by project team.
· Configure and manage the integrated systems with D365 and Azure integrations
· Evaluate the tools and technologies in market which will improve the business process and benefit customer.
· Manage dynamics patch releases and wave release planning to main D365 systems up to date.
· Ensure to implement best practices of D365 and define governance for Power platform system.
· Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
Skills and Qualifications
· Bachelor’s degree in computer science, systems analysis or a related study, or equivalent experience
· Experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations
· Experience with D365
· Exposure to multiple, diverse technologies and processing environments
· Knowledge of all components of technical architecture
· Knowledge of business process re-engineering principles and processes
· Strong understanding of SOA, object-oriented analysis and design, and/or client/server
· Strong client-facing consultative skills, able to act as a customer advocate;
· Excellent presentation and communication skills to technical and non-technical audiences.

At HCLTech, we don’t just offer jobs — we offer journeys. Join a global team where your work drives innovation, your ideas matter, and your growth is supported every step of the way.

Why Choose HCLTech?
Be part of a purpose-led organization with a global footprint
Collaborate with diverse teams across borders
Work on cutting-edge technologies in enterprise integration
Enjoy career mobility, continuous learning, and a culture of inclusion

Ready to #FindYourSpark and be part of a team that’s #SuperchargingProgress ?
Apply now or reach out to learn more about this exciting opportunity