Implementation/Forward Deployed Engineer

Há 2 dias


Brasília, Brasil VERSA AI Tempo inteiro

Implementation / Forward Deployed Engineer - Remote
About us
VERSA AI is an innovative and fast-growing start-up in the Contact Center automation space - designing and deploying next generation voice Ai Agents. We’re on a mission to build and support the Contact Center of the future using the power of Ai to create beautiful conversations between humans and machines.

Our technology helps clients deliver exceptional customer experiences whilst simultaneously cutting costs and managing growth. An Australian-founded business with a strong foothold in the US, we are looking to expand our operations and build out our team on the ground in this critical market. We are looking for passionate, entrepreneurial individuals who are eager to make a significant impact in a dynamic and fast-moving environment.

Who we are looking for
A versatile Full Stack Engineer who can move from discovery to delivery with minimal hand-holding. You are strongest in Node.js on AWS, comfortable with IaC, and fluent in stitching together APIs, LLMs, SIP telephony and cloud services to ship reliable, production value fast. You think in systems, automate what repeats, and write clear, testable code. You enjoy working directly with clients, translating goals into pragmatic workflows, then owning the build, rollout and measurement. You communicate crisply with both engineers and non-technical partners, collaborate with internal stakeholders, and leave things better than you found them through improved tooling, documentation and dashboards.

Required Experience:
5 - 8 years of professional engineering experience, ideally across full-stack development and you have a strong understanding of engineering principles.
Strong background in system integration, workflow automation, and API-driven development utilising Node.js and AWS.
Proven ability to work directly with clients and colleagues, build trust, and translate business needs into technical solutions.
Exceptional communication skills to collaborate effectively with both technical and non-technical teams.
Comfortable operating in fast-paced environments with a high level of autonomy. Working independently is highly important in this role.

Key Responsibilities
Integration between LLM’s, SIP Telephony, API endpoints and cloud infrastructure (AWS) using mostly NodeJs and IAC.
Partner with clients to design and implement automation workflows that align with their roadmap upon onboarding of new clients.
Develop, integrate, and maintain full-stack features to deliver immediate value in production.
Act as both engineer and consultant: uncovering client challenges, advising on solutions, and building them in collaboration with the clients technical team.
Collaborate internally with the Customer Success and Conversation Design teams to translate to technical requirements and ensure seamless delivery.
Contribute to improving internal tooling, documentation and frameworks for faster client implementations.

What success looks like
In the first 30 days you will map our architecture, run the product locally and in staging, and set yourself up with logs and monitoring. You will close a first batch of low risk tickets, ship a couple of small peer-reviewed fixes, and improve at least one run book.

In the next few months, you will be a trusted technical support partner who triages and resolves incidents end to end, consistently meets SLAs, and owns a service area with clear dashboards and documentation. You will reduce repeat issues through small automations or fixes, contribute to RCAs, and share knowledge with the team.

The benefits
Be part of a fast-growing start-up with a dynamic and innovative culture.
Opportunity for significant professional growth and career advancement.
Competitive salary
Highly flexible work environment with a ‘remote first’ company
We believe that diversity is critical to our success. We will not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


  • Senior Software Engineer

    2 semanas atrás


    Brasília, Brasil Skip Tempo inteiro

    About Skip  Skip helps millions of entrepreneurs and small business owners access funding, build their businesses, and grow faster — all in one place. Skip's revenue is comparable to high growth Series B companies and has doubled it's MRR in the past 2 months. Over 1 million business owners trust Skip to simplify what used to be a maze of red tape. Now,...

  • Full Stack Engineer, Brazil

    3 semanas atrás


    Brasília, Brasil Optibus Tempo inteiro

    About Optibus: is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...

  • Full Stack Engineer, Brazil

    2 semanas atrás


    Brasília, Brasil Optibus Tempo inteiro

    About Optibus: Optibus is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving...


  • Brasília, Brasil Optibus Tempo inteiro

    About Optibus:is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...


  • Brasília, Brasil Optibus Tempo inteiro

    About Optibus:is a unified software platform revolutionizing public transportation planning, scheduling, and operations in over 7,000 cities worldwide. Using AI, ML, and optimization algorithms, it empowers agencies to design more efficient, equitable, and sustainable transit networks, enhancing passenger access, reducing emissions, and improving driver...

  • AI Deployment Engineer

    2 semanas atrás


    Brasília, Brasil Mappa Tempo inteiro

    Job description Full-Time 600 USD - 2.200 USD Forward Deployed Engineer (AI Solutions) · Full-time · 100% remoto · Alta autonomia · Alto impacto estamos criando um Agente de IA para vendas que guia prospects de ponta a ponta, 24/7, de forma consultiva — aumentando conversão e eficiência de forma radical. Esta não é uma vaga de engenharia,...


  • Brasília, Brasil phData Tempo inteiro

    Senior Director, Data Engineering - Professional Services - Consulting (Brazil) About phData phData is an AI-forward engineering company focused on getting enterprise data and AI workloads in production for some of the largest and most well-known companies in the world. We specialize in the most complex data, machine learning, and AI problems that only the...

  • Senior React Engineer

    2 semanas atrás


    Brasília, Brasil SWARE Tempo inteiro

    Senior React Engineer We are seeking a highly skilled Senior React Engineer to focus on building modern, scalable, and high-performance web applications. This role emphasizes frontend engineering with React, ensuring seamless user experiences, responsive design, and tight integration with backend APIs. You’ll be expected to write clean, maintainable...

  • D365 Lead Technical Engineer

    2 semanas atrás


    Brasília, Brasil HCLTech Tempo inteiro

    We are HCLTech, one of the world’s largest and fastest growing technology and DSA companies with over 227,000 professionals across 60 countries, driving progress through industry-leading capabilities focused on Digital, Engineering and Cloud. The driving force behind this work, our people, is a diverse, creative and passionate audience that enables us to...

  • Senior Backend Engineer

    3 semanas atrás


    Brasília, Brasil Sphise Tempo inteiro

    Senior Backend Engineer (PHP/Laravel) Location: Brazil (Remote) Our trusted high-growth healthcare technology partner is seeking a talented Senior Backend Engineer (PHP/Laravel) to join their dynamic team. This innovative company is dedicated to revolutionizing the healthcare industry through cutting-edge technology solutions. Position Overview: As a...