Infrastructure Support Specialist

Come to one of the biggest IT Services companies in the world Here you can transform your career
Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Infrastructure Support Specialist who wants to learn and transform his career.

Mandatory Skills (3 to max 5):
Support and improve the IT network within manufacturing and pharmacies, using reliable technology within a highly regulated environment.
Provide support in case of problems that originate or link to the network.

Desirable Skills:
Provides troubleshooting and maintenance as needed for client systems, printers and communications links to ensure operational availability
Conduct day-to-day system administration of the hardware and software
Install client hardware and software per standardized documentation
Manage user account creation and termination
Builds, configures, and troubleshoots software and hardware enhancements, application deployments and infrastructure upgrades
Troubleshoot basic networks issues
Aware of and comply with the change management work instruction.
Works with functional leadership to develop the framework of established operating procedures to implement new or updated technologies to the operating system platforms of the business, within legal and company rules
Complete all planned Quality & Compliance training within the defined deadlines
Responsible for data integrity of the system inventory, as applicable
Responsible for validation of all GxP relevant applications and maintaining their validated state

Key Responsibilities:
BSc Degree in Information Systems, Computer Science or related technical discipline or equivalent
Minimum five years IT experience supporting software and hardware of Windows clients
ITIL & Microsoft certified
Knowledge and experience with Microsoft 7 / 10
Systems deployment, administration, performance tuning, and monitoring
Experience with incident, problem, change or configuration management
Experience with IT service management
Knowledge and experience with Windows Server 2016 / 2019 / 2022, VMware ESXi & vSphere is an advantage
Knowledge and experience Process management
Experience in a GxP controlled environment
Awareness of and ability to deliver compliance requirements
Portuguese and English written and verbal communication skills.

Key Words:
Being an enthusiastic and customer-oriented IT professional who is looking for an informal working environment in which you can learn new things and where you can make an important contribution to the team.
Being able to work in a (project)team as well as individual contributor
Being enterprising and proactive; you can think out of the box.
Helicopter view
Influencing skills
Available full-time (40 hours a week).
Analytic
Creative
Technical problem solver

>>>>>

What do we offer?

TCS Benefits – Brazil:
Health insurance
Dental Plan
Life insurance
Transportation vouchers
Meal/Food Voucher
Childcare assistance
Gympass
TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
Partnership with SESC
Reimbursement of Certifications
Free TCS Learning Portal – Online courses and live training
International experience opportunity
Discount Partnership with Universities and Language Schools
Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
TCS Gems – Recognition for performance
Xcelerate – Free Mentoring Career Platform
Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer

#Buildingonbelief

RGS - 10241915