Senior Product Support Escalation Engineer
Há 22 horas
About Singular Singular is the next-gen attribution and marketing analytics platform, empowering marketers with actionable insights from previously siloed data. We aggregate and normalize campaign data from thousands of channels, connect it with lower-funnel attribution, and deliver ROI measurement across every touchpoint.
Backed by top investors with $50M raised, we partner with leading brands like Lyft, Warner Bros, Airbnb, LinkedIn, Microsoft, and Zynga. With a strong product, growing customer base, and talented team, now is the perfect time to join us
The Role
We’re looking for a Senior Product Support Escalation Engineer — a problem-solver who thrives in fast-paced environments, embraces challenges, and is passionate about improving customer experiences. You’ll be the technical voice for our customers, tackling complex issues, and shaping how our product evolves.
What You’ll Do
Be the primary technical support contact for customers, partners, and internal teams.
Troubleshoot complex technical issues and drive resolutions.
Partner with Product, Engineering, and QA to improve product functionality.
Provide expert guidance on SDK integration and deployment.
Mentor team members with your deep technical expertise.
Advocate for customers by bringing feedback into product discussions.
What You’ll Need
4+ years in technical product support (B2B/SaaS preferred).
Hands-on experience supporting software in production environments (Mobile & Web).
Strong skills in scripting, SQL, APIs, HTML, and debugging tools.
Experience in mobile advertising analytics or AdTech is a plus.
Excellent problem-solving, analytical, and communication skills.
Why Join Us?
Work with world-class customers & products
Be part of a fast-growing, innovative company
Collaborate with talented, global teams
A culture that values creativity, ownership & customer advocacy
-
Senior Software Engineer
Há 5 dias
Brasília, Distrito Federal, Brasil beBeeSoftware Tempo inteiro US$100.000 - US$140.000We are looking for a seasoned software engineer with expertise in backend and frontend technologies to join our collaborative team. As a senior software engineer, you will work closely with product owners, designers, QA, and developers to build solutions that drive business impact.Key Responsibilities:Develop and maintain robust, scalable solutions using...
-
Senior Data Engineer
Há 22 horas
Brasília, Brasil Pride Global Tempo inteiroWe're Hiring: Senior Data Engineer (MLOps) | Remote from Brazil | Fluent English required | USD-Hourly pay Location : Remote – Brazil only ️ Language : Fluent English required Are you passionate about building scalable data platforms and cutting-edge MLOps solutions? Do you want to work with a top-tier US company revolutionizing e-commerce and...
-
Senior Site Reliability
Há 10 horas
Brasília, Brasil Canonical Tempo inteiroSenior Site Reliability / Gitops Engineer Join to apply for the Senior Site Reliability / Gitops Engineer role at Canonical Senior Site Reliability / Gitops Engineer 1 day ago Be among the first 25 applicants Join to apply for the Senior Site Reliability / Gitops Engineer role at Canonical Get AI-powered advice on this job and more exclusive features....
-
Full Stack Engineer
Há 7 horas
Brasília, Brasil Agileengine Tempo inteiroOverviewFull Stack Engineer (Senior/Lead) ID41207 – AgileEngine is an Inc. 5000 company that creates software for Fortune 500 brands and startups across 17+ industries.Our people-first culture has earned multiple Best Place to Work awards.We are looking for a Senior Full Stack Engineer (Ruby on Rails + React) to join our fast-paced, collaborative...
-
Senior Full Stack Engineer
Há 22 horas
Brasília, Brasil Astra AI Tempo inteiroJob Location: San Francisco, CA, US (Remote) Job Type: Full-Time 1. About the Role We’re a fast-growing platform connecting Silicon Valley startups with remote tech professionals ready to step in where they’re needed most. Our technology helps engineers secure properly paid, innovative products—and helps startups build provide excellent products...
-
Technical Support Engineer
Há 17 horas
Brasília, Brasil CrowdStrike Tempo inteiroJoin to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike 3 days ago Be among the first 25 applicants Join to apply for the Technical Support Engineer - LogScale (Remote) role at CrowdStrike Get AI-powered advice on this job and more exclusive features. As a global leader in cybersecurity, CrowdStrike protects the people,...
-
Senior Data Engineer
Há 22 horas
Brasília, Brasil Pride Global Tempo inteiro🚀 We're Hiring: Senior Data Engineer (MLOps) | Remote from Brazil | Fluent English required | USD-Hourly pay📍Location: Remote – Brazil only 🗣️Language: Fluent English requiredAre you passionate about building scalable data platforms and cutting-edge MLOps solutions? Do you want to work with a top-tier US company revolutionizing e-commerce and...
-
Full Stack Engineer
Há 5 dias
Brasília, Distrito Federal, Brasil AgileEngine Tempo inteiroOverviewFull Stack Engineer (Senior/Lead) ID41207 – AgileEngine is an Inc. 5000 company that creates software for Fortune 500 brands and startups across 17+ industries. Our people-first culture has earned multiple Best Place to Work awards. We are looking for a Senior Full Stack Engineer (Ruby on Rails + React) to join our fast-paced, collaborative team....
-
Full Stack Engineer
Há 20 horas
Brasília, Brasil AgileEngine Tempo inteiroOverview Full Stack Engineer (Senior/Lead) ID41207 – AgileEngine is an Inc. 5000 company that creates software for Fortune 500 brands and startups across 17+ industries. Our people-first culture has earned multiple Best Place to Work awards. We are looking for a Senior Full Stack Engineer (Ruby on Rails + React) to join our fast-paced, collaborative team....
-
Full Stack Engineer
47 minutos atrás
Brasília, Brasil AgileEngine Tempo inteiroOverviewFull Stack Engineer (Senior/Lead) ID41207 – AgileEngine is an Inc. 5000 company that creates software for Fortune 500 brands and startups across 17+ industries. Our people-first culture has earned multiple Best Place to Work awards. We are looking for a Senior Full Stack Engineer (Ruby on Rails + React) to join our fast-paced, collaborative team....
