BPO Trainee

Come to one of the biggest IT Services companies in the world Here you can transform your career Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are looking for BPO Trainee who wants to learn and transform his career.
In this role you will:
• Good verbal and written communication
• MS Office & Microsoft Windows skills
• Skills in address problems & issues
• Well-developed analytical skills
And much better if you stand out for:
• Adaptability to deal with dynamic and constantly evolving processes.
• Analytical ability and ability to interpret complex scenarios.
• Organization and attention to detail for checking contracts and documents.
• Teamwork and collaboration for continuity of operations.
• Ability to manage multiple demands and ensure compliance with deadlines and SLAs.
Key Responsibilities:
• Draft and review sales contracts, ensuring compliance with compliance and legal.
• Analyze requests from the commercial team and offer advisory support for negotiation feasibility.
• Monitor demands dynamically, considering the constant changes in processes.
• Carry out follow-up of all contractual changes, ensuring approval of the areas involved.
• Interpret scenarios and perform critical analysis to ensure the feasibility of negotiations.
• Check contracts issued, ensuring that the rules and guidelines have been applied correctly.
• Organize and direct demands to meet the required deadlines and quality.
• Perform billing reservation of signed contracts, following a detailed checklist of checks.
Key Words:
• Backoffice work
• BPO process
• Administrative routines
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What do we offer?
TCS Benefits – Brazil:
Health insurance
Dental Plan
Life insurance
Transportation vouchers
Meal/Food Voucher
Childcare assistance
Gympass
TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
Partnership with SESC
Reimbursement of Certifications
Free TCS Learning Portal – Online courses and live training
International experience opportunity
Discount Partnership with Universities and Language Schools
Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
TCS Gems – Recognition for performance
Xcelerate – Free Mentoring Career Platform
Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio-economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer
#Buildingonbelief
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