WalkMe Technical Consultant

Há 15 horas

Porto Alegre, Brasil GuideMe Solutions Tempo inteiro

Company Description

Welcome to GuideMe. We assist some of the world's largest brands in driving digital transformation success, reducing errors, training costs, and support costs, and increasing new feature adoption, ultimately improving applications ROI through effective digital adoption. We offer comprehensive services, from initial strategy to Digital Adoption Platform implementation and ongoing support, alongside virtual Digital Adoption Managers. As certified WalkMe experts, we are recognized globally as the leading WalkMe-focused consultancy. Our mission is to help organizations realize value from their system investments through Digital Adoption platforms like WalkMe.


Role Description

This is a full-time remote role for a Portuguese-Speaking WalkMe Technical Consultant. The Technical Consultant will be responsible for providing consulting services, offering technical support, and troubleshooting issues. Daily tasks include working closely with clients to ensure successful WalkMe implementation, driving digital adoption, and strengthening client relationships.


Qualifications

  • Consulting and Sales skills
  • Technical Support, Troubleshooting, and Analytical Skills
  • Proficiency in Portuguese and English
  • Strong communication and interpersonal skills
  • Ability to work independently and remotely
  • Experience in digital adoption or WalkMe platforms is a plus
  • Bachelor's degree in a related field or equivalent experience

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