Customer Success Specialist, Life Sciences
Há 6 dias
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
The Role
As a Customer Success Specialist, you will help professors at leading universities in the US integrate JoVE videos into their courses to improve teaching outcomes and student success. You'll play a key role in ensuring users get the most value from their JoVE subscription.
Responsibilities:
Conduct daily outreach to Faculty (via calls, emails, and 1:1 demos) to set up JoVE integrations in courses and increase product usage.
Increase JoVE adoption by delivering product awareness sessions across existing customer universities and research institutes.
Grow engagement and usage by delivering presentations at (1) exhibits and conferences, (2) university seminars and workshops, and (3) onsite customer visits.
Strengthen subscription renewal outcomes by ensuring smooth implementation support, and consistent usage of JoVE resources.
Influence product decisions by communicating customer feedback to sales, product, and marketing teams.
Requirements:
A Master's degree or PhD in Life Science disciplines.
1-3 years of experience in customer facing roles is preferred.
Fluent communication skills English.
Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology.
Strong interpersonal skills with a passion for remote relationship-building.
Experience in networking using cold calling is preferred.
Why Join JoVE?
You can expect compensation packages competitively placed within the local market.
You will make a direct impact in accelerating science research and in improving student learning in science education.
Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
Our strong promotion from within culture draws a clear path to advance your career with us.
-
ANL CUSTOMER SUCCESS PL
2 semanas atrás
Campo Bom, Brasil Edenred Italia S.r.l. Tempo inteiroANL CUSTOMER SUCCESS PL page is loaded## ANL CUSTOMER SUCCESS PLlocations: Brazil - Campo Bomtime type: Full timeposted on: Posted Todayjob requisition id: JR Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the...
-
ANL CUSTOMER SUCCESS PL
2 semanas atrás
Campo Bom, Brasil Edenred Tempo inteiroANL CUSTOMER SUCCESS PL page is loaded## ANL CUSTOMER SUCCESS PLlocations: Brazil - Campo Bomtime type: A tiempo completoposted on: Publicado hoyjob requisition id: JR Dé un paso adelante y deje que Edenred le sorprenda.Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de personas, conectando a empleados, empresas y...
-
ANL CUSTOMER SUCCESS PL
2 semanas atrás
Campo Bom, Brasil Edenred Finland Oy. Tempo inteiroANL CUSTOMER SUCCESS PL page is loaded## ANL CUSTOMER SUCCESS PLlocations: Brazil - Campo Bomtime type: Kokopäiväinenposted on: Julkaistu tänäänjob requisition id: JR Ota askel eteenpäin ja anna Edenredin yllättää sinut.Toimitamme joka päivä innovatiivisia ratkaisuja, jotka parantavat miljoonien ihmisten elämää ja yhdistävät työntekijät,...
-
Anl Customer Success Pl
1 semana atrás
Campo Bom, Brasil Edenred Tempo inteiroTake a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow.With us, you will expand your skills in a multicultural, challenging, and dynamic environment.Dare to join...
-
Anl Customer Success Pl
2 semanas atrás
Campo Bom, Brasil Edenred Tempo inteiroTake a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow.With us, you will expand your skills in a multicultural, challenging, and dynamic environment.Dare to join...
-
ANL CUSTOMER SUCCESS PL
Há 7 dias
Campo Bom, Brasil Edenred Tempo inteiroTake a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to...
-
Customer Success
2 semanas atrás
São Bernardo do Campo, Brasil Netvagas Tempo inteiroEstamos buscando um Customer Success talentoso e motivado para se juntar à nossa equipe. Sobre a Teddy Somos o ecossistema que liberta bancos e fintechs do legado tecnológico, acelerando o lançamento de novos produtos financeiros com agilidade, segurança e uma jornada 100% digital. Nossa missão é simplificar o mercado financeiro e colocar o...
-
Customer Success
Há 7 dias
São Bernardo do Campo, Brasil Netvagas Tempo inteiroEstamos buscando um Customer Success talentoso e motivado para se juntar à nossa equipe. Sobre a Teddy Somos o ecossistema que liberta bancos e fintechs do legado tecnológico, acelerando o lançamento de novos produtos financeiros com agilidade, segurança e uma jornada 100% digital. Nossa missão é simplificar o mercado financeiro e colocar o cliente - o...
-
Customer Success
Há 16 horas
São Bernardo do Campo, Brasil Teddy Open Finance Tempo inteiroEstamos buscando um Customer Success talentoso e motivado para atuar no setor imobiliário.Sobre a Teddy Somos o ecossistema que liberta bancos e fintechs do legado tecnológico, acelerando o lançamento de novos produtos financeiros com agilidade, segurança e uma jornada 100% digital. Nossa missão é simplificar o mercado financeiro e colocar o cliente -...
-
Medical Science Liaison
1 semana atrás
Campo Largo, Brasil ODC Life Sciences Tempo inteiroPosition Mission: He will be responsible for the link between the company and the medical community, acting strategically and effectively directly in the implementation of scientific and medical initiatives in the field, ensuring the dissemination of high quality scientific knowledge and excellence in the communication of clinical data, promoting...
