SAP Basis Consultant

About HCLTech
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

To learn more about how we can supercharge progress for you, visit

Your role and responsibilities:

Ensure SLA adherence and process compliance (ITIL awareness)
Mentor and train team members
Handle tickets, perform root cause analysis, and troubleshoot technical issues
Lead installation, configuration, migration, and upgrade activities
Define and enforce operational processes
Maximize system uptime and manage BASIS activities
Collaborate with functional teams on cutover strategies and post-implementation support

Technical Expertise:

SAP server installation/configuration (ABAP, Java, ABAP+Java stacks)
High Availability setup (Unix/Windows)
SAP BASIS server administration and RCA for escalated issues
Kickstart environment setup and maintenance
End-to-end SAP lifecycle implementations for global clients
SAP version and EHP upgrades
Performance tuning, capacity planning, and troubleshooting across app, DB, and OS
Strong understanding of NetWeaver components (EP, PI, BI, ECC, CRM, SRM, SolMan, TREX, MDM)
Oracle DB, BRTools, SAP HANA DB, Sybase ASE, Linux/Windows admin
Advanced English

Soft Skills:

Excellent verbal and written communication
Strong documentation and MS Office skills (Project, Visio)
Customer-centric mindset with high adaptability
Ability to manage unforeseen situations and drive value

Additional Experience:

Production systems and data center operations
Server migration, patching, and upgrade experience

Certifications Preferred:

SAP BASIS, NetWeaver, Solution Manager, OS/DB Migration

Please submit resumé in English.

Why choose us?

We are one of the largest and fastest growing technology companies in the world, with offices in over 60 countries and 224,000 employees
Our company is extremely diverse with 165 nationalities represented
We offer the opportunity to work with colleagues from all over the world
We offer a virtual-first work environment, promoting a good integration between your work and personal life, with real flexibility
We are committed to your growth, offering learning and career development opportunities at all levels to help you find your unique brilliance. We offer comprehensive benefits to all employees
We are certified as a "Great Place to Work" and "Top Employer" in 17 countries, and recognized as a “Top Employer” in Brazil specifically, offering a positive work environment that values employee recognition and respect

Equality & Opportunity for All

Representing 165 nationalities worldwide, we are proud to be an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, religion, sex, color, age, national origin, pregnancy, sexual orientation, disability or genetic information, or any other protected classification, in accordance with federal, state and/or local laws