Implementation success manager

2 semanas atrás

São Paulo, São Paulo, Brasil Netvagas Tempo inteiro

Na Kamino, somos mais do que um software financeiro. Nosso objetivo central é transformar a perspectiva das empresas em relação às finanças e operações corporativas. Nossa equipe é impulsionada pelo compromisso de capacitar empresas a atingirem o sucesso, por meio da simplificação e otimização inteligente dos processos financeiros. Além do Software também temos banco e crédito embarcado Para mais detalhes, visite Kamino.

Sobre o desafio

Estamos procurando uma nova pessoa para o time de Customer Success, para atuar como Implementation Success Manager (ISM). A missão é conduzir o onboarding de novos clientes e garantir que eles alcancem valor real logo nos primeiros momentos com a plataforma.

Você quer fazer parte da construção do software mais completo de gestão financeira com banco integrado para empresas de serviços do Brasil? Você busca um ambiente no qual fará parte de inovações desde o #Dia1? Quer ter opções de ações e fazer parte de uma startup bem capitalizada que está pronta para acelerar?

Se a resposta for sim, continue acompanhando os requisitos que fazem sentido para essa oportunidade. 

O que esperamos de você nesta kaminhada:

Principais responsabilidades:
Conduzir o setup e implementação da Kamino junto ao cliente;
Realizar treinamentos e garantir o engajamento na solução;
Acompanhar indicadores de sucesso e performance;
Atuar de forma proativa com melhorias e encantamento.

Buscamos alguém com:
Experiência com ERP, gestão de projetos e atendimento B2B;
Boa comunicação, escuta ativa, organização e perfil hands-on;
Familiaridade com produtos financeiros é um diferencial;
Fluência em inglês ou espanhol será muito bem-vinda

Modelo de trabalho: híbrido, com presença 3x por semana no escritório em São Paulo (Vila Olímpia).

Aqui na Kamino oferecemos plano de saúde sem mensalidade, cartão flexível, Gympass, day off no aniversário e possibilidade de stock options após 1 ano de casa.

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