Sales Operation Expert

1 dia atrás

São Paulo, Brasil Keeta Tempo inteiro

Job Responsibilities :
1. Sales Process Optimization: Familiarize yourself with the entire process of SMB brand team BD (Business Development) – from finding, scheduling, negotiating, signing, and operating – and identify pain points. Establish standardized operating processes to improve team operational efficiency.
2. Sales Tool Development: Identify key factors hindering sales efficiency improvement and drive the R&D team to build and implement sales tools.
3. Merchant Tool Development: Identify merchant needs and pain points, drive the optimization of merchant-side product capabilities, and help merchants improve online operational efficiency.
4. Project Management: Use project management methods to ensure the effective implementation of key business processes and product capabilities, fully mobilize strategy, product, and OB team resources, and drive the SMB brand team to achieve business goals.

We'll trust you to:
1. Sales Process Optimization: Understand the whole BD process and operation pain points of the SMB team, promote the production and research team to build sales tools, establish a standardized operation process, and improve the team's operational efficiency.
2. Sales Tool Development: Identify key points that constrain sales productivity improvement, and drive the product and research teams to develop and implement sales tools.
3. Merchant Tool Development: Identify merchant needs and pain points, and promote optimization of merchant-side product capabilities to enhance online operational efficiency for merchants.
4. Project Management: Utilize project management to ensure the successful implementation of key business goals and strategies. Mobilize resources from the strategy, product, and operations teams to effectively support the SMB team in achieving its business goals.

Job Requirements :
1. Experience in merchant operations, marketing activities, and sales operations;
2. Data analysis skills: Proficient in using various analysis software, capable of conducting multi-dimensional analysis and making informed business judgments;
3. Market insight: Sensitive to market and industry information, able to capture development trends and formulate strategies;
4. Project management ability: Good communication and expression skills, strong coordination, teamwork, and organizational abilities; 5. English or Portuguese can be used as working languages.

Priority will be given to candidates who meet the following criteria
1. Prior experience in the food delivery and local service industries is preferred;
2. Proficient in SQL or other data analysis tools;
3. Prior experience in merchant operations, strategy operations, product operations, or business analytics is preferred.

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